Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rusty Martin

Maysville,GA

Summary

I am a self-motivating person that thrives in most environments and enjoys learning new and exciting things. Can work well alone or in groups, and I have good listening skills. Great leadership skills and follow others well. Also enjoy training and sharing knowledge with others so that working environments can run smoothly.

Overview

17
17
years of professional experience

Work History

TE Lead

Topgolf USA
06.2022 - Current
  • Day to day operations and maintenance on the venue, and field
  • AV assistance for venue players and playmakers
  • Helping with L/H 100 for scheduling needs of the Venue
  • Helping with Venue walks to ascertain immediate and long term repairs and possible issues in the future
  • Collaborated with other departments to optimize player experience
  • Training of new playmakers to ensure they are doing tasks safely and to standard.
  • Delegating task to be completed by other playmakers and following up to verify the task was completed.
  • Checking budget for FM and AMF to see if certain projects are in the budget to be completed

Premise Technician

AT&T
07.2013 - 07.2022
  • Installation and maintenance of internet, voice, and television services
  • Listening to customers concerns and issues and providing excellent customer service
  • Working aloft from ladders up to 28ft
  • Attention to details and trouble shooting equipment
  • Training of new employees to prepare them to work alone in the field
  • 2017 Customer Service Excellence Award

Satellite Communications Operator/Maintainer

U.S. Army
07.2007 - 11.2012
  • Leading a Team of Soldiers to setup, operate, and perform maintenance on satellite terminals
  • Provide internet and voice operations to command chain for field work
  • Warrior Leadership Course 2 weeks
  • Basic routing Course 2 weeks
  • STT Training course 35 weeks
  • Combat Lifesaving (First Aid) 1 Week per year
  • Good Conduct Medal x2
  • Army Achievement Medal
  • National Defense Service Medal
  • Global War on Terrorism Service Medal
  • Korean Defense Service Medal
  • Non Commissioned Officer Professional Development Ribbon
  • Army Service Ribbon Overseas Service Ribbon

Education

Some College (No Degree) - Math and Science

Taccoa Falls College
Toccoa, GA

Diploma - Dual Seal

South Forsyth High School, College And Tech
Cumming, GA
06.2000

Skills

  • Almost 20 years telecommunications, Low Voltage
  • Plumbing
  • Mechanical skills
  • Food service
  • Leadership
  • Computer literacy
  • Time management
  • Customer service
  • Ability to adapt and Learn
  • Experience, Forklift Operator,
  • Basic Microsoft office
  • Budgeting
  • Warrior Leadership Course 2 weeks

Accomplishments

  • 2023 HOH Silver Star winner
  • July 2023 Deim Digital Certified
  • September 2022 HOH Employee of the Month
  • I am the first facilities playmaker to become an ACE trainer
  • While at AT&T received the Customer Service Excellence Award


Timeline

TE Lead

Topgolf USA
06.2022 - Current

Premise Technician

AT&T
07.2013 - 07.2022

Satellite Communications Operator/Maintainer

U.S. Army
07.2007 - 11.2012

Some College (No Degree) - Math and Science

Taccoa Falls College

Diploma - Dual Seal

South Forsyth High School, College And Tech

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Rusty Martin