Summary
Overview
Work History
Education
Skills
Awards
Certification
Languages
Timeline
Generic

Rusul Mohamad

Winston-Salem,NC

Summary

Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings. Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS
01.2022 - Current
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Assisted in training new employees on pharmacy procedures.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Prepared and processed medical insurance claim forms and records.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.

AliMax

Ali salih
01.2019 - 01.2022
  • Received and processed payments from customers using electronic transaction services.
  • Worked with multiple internal and external resources, taking ownership in achieving digital marketing and revenue goals.
  • Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
  • Resolved customer complaints in a timely manner.
  • Organized internet leads geographically, chronologically or by product line to optimize distribution to sales staff.
  • Monitored customer feedback to ensure satisfaction with products and services.
  • Analyzed market trends to identify opportunities for growth and expansion.
  • Created, managed or automated orders or invoices.

Cashier

Wegmans
03.2020 - 12.2020
  • Helped customers find specific products, answered questions, and offered product advice.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed sales transactions to prevent long customer wait times.
  • Followed company security procedures for handling large sums of money.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Used suggestive selling techniques to promote add-on sales.
  • Helped with purchases and signed customers up for rewards program.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

Bachelor's degree - Biology

Winston Salem State University
03.2025

Associate degree - Science

Northern Virginia Community College
12.2020

High school -

TC Williams High school
Alexandria
06.2018

Skills

  • Attentive Listening Techniques
  • Patient education and counseling
  • Pharmacy and customer records management
  • Drug monitoring
  • Insurance billing
  • Supply restocking
  • Labeling prescriptions
  • Drug classification
  • Problem-solving skills
  • Customer service
  • Data entry
  • Attention to detail
  • Team collaboration
  • Effective communication
  • Customer Issue Resolution
  • Very good computer skills
  • Excellent skills in mathematics

Awards

  • Chemistry Academic Achievement Award
  • Physics Academic Achievement Award
  • Mathematics Academic Achievement Award
  • Internship award

Certification

  • Immunization
  • CPR

Languages

English
Professional
Arabic
Professional
Turkish
Limited

Timeline

Pharmacy Technician

CVS
01.2022 - Current

Cashier

Wegmans
03.2020 - 12.2020

AliMax

Ali salih
01.2019 - 01.2022

Bachelor's degree - Biology

Winston Salem State University

Associate degree - Science

Northern Virginia Community College

High school -

TC Williams High school

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Rusul Mohamad