RUT ONTIVEROS
Pflugerville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. History of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Proven track record of leadership and to thrive in team environment.
Overview
17
17
years of professional experience
Work History
Field Sales Manager
Propel Parts
05.2016 - 06.2021
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Collaborated with account executives to build new accounts, identify potential customers and coordinate product demonstrations.
- Evaluated current service needs and product satisfaction levels with established customers.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Delivered process improvement solutions to achieve organizational objectives and key metric targets.
Vice President Board Member and Marketing Manager
Puerto Rican Cultural Center
03.2016 - 01.2021
- Manage social media accounts increased post interactions by 58%
- Market events, increase revenue and determine marketing strategies.
- Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
- Reviewed and approved annual budgets and senior leadership goals.
Managing Consultant II
LifeVantage
08.2015 - Current
- Establish relationships and trust with costumers to ensure satisfaction and retention.
- Evaluate and determine strategies to increase sales volume.
- Lead meetings and train newly recruited business partners.
- Provide monthly campaigns to assure focus and productivity.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Billing Specialist
Bienvivir Senior Health Services
09.2009 - 07.2013
- Processed an average of 900 claims a month for a large scale organization.
- Verified details of transactions, including funds received and total account balances.
- Conducted month-end balance sheet reviews and reconciled any variances.
- Researched and resolved billing and invoice problems.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Was point of contact for Medicare audits.
- Collected information, answered and resolved questions during the auditing process.
- Adhered to established standards to safeguard patients' health information.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Gathered information from multiple sources to simplify billing and organize accounts.
- Managed billing calendar and scheduled claims for payments.
- Collected payments and applied to patient accounts.
Office Manager
Southwest Climate Control
06.2008 - 09.2009
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Created detailed spending reports, prepared contracts and invoices.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Generated paper checks for employees and printed stubs to complete payroll distribution.
- Managed payroll data entry and processing for organization of 10 personnel.
- Negotiated prices for part and materials to reduce cost and increase profit.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Medical Administrative Assistant
Amanecer Psychological Services
10.2007 - 04.2008
- Organized paperwork such as charts and reports for office and patient needs.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Administered psychological testing at designated medical facilities.
Medical Biller/Data Entry Clerk
Mesilla Valley Hospital
08.2006 - 10.2007
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Insured accurate billing for maximum reimbursement for inpatient and outpatient services; NM Medicaid, Medicare and Commercial insurance.
- Verified patient eligibility, authorization and reviewed accounts for accurate contractual adjustments.
- Posted payments and collections on regular basis.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Added documents to file records and created new records to support filing needs.
- Managed documents by organizing forms, making photocopies, filing records, and preparing correspondence.
Education
Certified - Health And Life Coach
Health Coach Institute
Boise, ID2020
General Studies - undefined
El Paso Community College
2011
Certificate of Completion: Health Information Technology - undefined
Western Technical College
2006
Skills
- Research Support
- Meeting Deadlines
- Training and Development
- Analytical Skills
- Collaborative Team Member
- Audit Support
- Dependable and Adaptable
- Concentration and Speed
- Billing
- Remote Conferencing
Timeline
Field Sales Manager
Propel Parts
05.2016 - 06.2021
Vice President Board Member and Marketing Manager
Puerto Rican Cultural Center
03.2016 - 01.2021
Managing Consultant II
LifeVantage
08.2015 - Current
Billing Specialist
Bienvivir Senior Health Services
09.2009 - 07.2013
Office Manager
Southwest Climate Control
06.2008 - 09.2009
Medical Administrative Assistant
Amanecer Psychological Services
10.2007 - 04.2008
Medical Biller/Data Entry Clerk
Mesilla Valley Hospital
08.2006 - 10.2007
Certified - Health And Life Coach
Health Coach Institute
General Studies - undefined
El Paso Community College
Certificate of Completion: Health Information Technology - undefined
Western Technical College
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