Ruta Tesfay
Indianapolis,IN
Summary
Self-motivated professional offering several years of leadership experience across the health industry. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excellent problem-solver with history of cultivating, managing and leveraging client relationships to foster extended engagements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Consultant (Project Manager Consultant)
Guidehouse
Remote
07.2022 - Current
- Generate materials such as presentation decks, process maps, and user guide for SaaS product tailored to the needs of consulting projects
- Performed change management techniques to assist in health information technology project of the EHRM transformation of VA Vista to Cerner
- Implemented a strategy to gather requirements and created plans for the state of New Mexico SaaS product using Agile methodology that addresses commonly faced user issues and provides efficient support to improve user satisfaction
- Coordinated cross functional meetings with data scientists, analysts, and various stakeholders to identify technical capabilities for SDOH product necessary for informed business decision-making
- Develop Power BI dashboards utilizing slicers, drill-downs, and custom calculations to provide deeper data exploration including cleaning data and data aggregation
- Collaborate closely with Product Owners and Subject Matter Experts (SMEs) to provide project management support to ensure client deliverables meet requirements and quality standards
- Prevented project overrun by maintaining a dynamic project ROI forecast system that compares planned versus actual expenses and timelines.
- Partnered with senior executives to identify key performance indicators for measuring success and facilitated workshops with stakeholders to review current procedures and develop new processes.
Quality Consultant- Infection Preventionist
St. Vincent Ascension Health
Indianapolis, IN
03.2021 - 06.2022
- Co-chair for the CAUTI steering committee and hospital-acquired infections (HAI) Champions, which includes data analysis and recommendations, engaging frontline staff on best practices, and strategizing with multidisciplinary teams to improve patient outcomes
- Provide evidence-based consults and corrective action plans when non-compliance, trends, or unusual occurrences are identified for inpatient and ancillary departments, including oncology, intensive care, and invasive procedural areas
- Evaluate and implement workflow optimizations and updates for the electronic data mining system in partnership with IT analytics
- Leads, manages, and promotes a culture of patient safety and implementation of high-reliability practices related to infection prevention across the system through providing in the moment feedback.
Disease Investigation Specialist
Indiana State Department of Health
Indianapolis, IN
08.2020 - 03.2021
- Conducted 20+ daily phone calls with individuals infected and/or exposed to COVID-19, utilizing emotional and cultural awareness to provide excellent care to client service delivery team
- Communicated with individuals while simultaneously maintaining multiple CRM software platforms (e.g., Genesys, PANVIVA, Dynamics) to collect data from COVID-19 positive cases; reinforced isolation and quarantine (I/Q) guidelines while providing excellent customer service in a virtual environment
- Assessed client needs and addressed inquiries related to Covid-19 vaccine; scheduled individuals qualified to obtain COVID-19 vaccinations.
Jr. Process Improvement Analyst
Richard L. Roudebush Veterans' Affairs Medical Center
Indianapolis, IN
04.2019 - 08.2020
- Provided change management and agile project management support work via cross-functional collaboration; managed primary data observations while maintaining deadlines for continuous performance improvement projects; monitored and controlled all project metrics
- Contributed to annual marketing campaigns (e.g., Veteran Sound Off, Vsignals, Own the Moment): conducted over 50 voice of the customer surveys; evaluated data, and created presentations
- Prepared and edited deliverables (e.g., PowerPoint presentations, meeting minutes pamphlets, SOPs, enrichment materials) of Lean Yellow and Green Belt training programs; updated SharePoint site as necessary
- Producing and executing a project plan for projects using PMBOK methodology
- Monitoring progress of project status, milestones, achievements and budget through data management and manipulation
- Developed, publicized, and presented briefings (e.g., rapid process improvement workshops [RPIWs], deep dives, huddle board development, Plan Do Study Act [PDSAs], 5S projects) for problem analysis, resulting in generating solutions and enhancing overall efficiency.
Clinical Research Assistant, Gastroenterology
Indiana University School of Medicine
Indianapolis, IN
01.2017 - 04.2019
- Created and developed study documents oversaw participant engagement
- Facilitated recruitment efforts for research participants by creating flyers and conducting qualitative interviews/weekly follow-up calls
- Interacted with clients to answer data-related questions and ensure successful execution of products and services according to client needs
- Obtained patients' participation in UT2D using an Institutional Review Board (IRB) Informed Consent Form (ICF)
- Monitored clinical research activities, ensuring compliance with HIPPA protocols and local, federal, and state regulatory and institutional polices.
Education
Master of Public Health - Behavioral, Social, and Community Health
Indiana University
05.2019
Bachelor of Science - Health Management and Policy
Indiana University
05.2016
Skills
- SQL
- SAS
- SPSS
- Visio
- Ticket writing
- PowerBI
- Sharepoint
- Microsoft Excel
- Qualtrics
- REDcap
- JIRA
- Change Management
- Relational Databases
- Agile Methodologies
- GCP
- Lean/Six Sigma methodologies
- Process Improvement
- Qualitative/Quantitative Research
- Epic/ Cerner Experience
- Project Management
- Test Cases
Certification
- Project Management Professional (PMP), PMI, 03/01/24
- SAS Programming Certificate, Coursera, 12/01/20
- VA Lean Green Belt, VHA Medical Center, 09/01/19
- VA Lean Yellow Belt, VHA Medical Center, 05/01/19
- Certified Nurse Assistant, Ben Davis High School, 07/01/12
Timeline
Senior Consultant (Project Manager Consultant)
Guidehouse
07.2022 - Current
Quality Consultant- Infection Preventionist
St. Vincent Ascension Health
03.2021 - 06.2022
Disease Investigation Specialist
Indiana State Department of Health
08.2020 - 03.2021
Jr. Process Improvement Analyst
Richard L. Roudebush Veterans' Affairs Medical Center
04.2019 - 08.2020
Clinical Research Assistant, Gastroenterology
Indiana University School of Medicine
01.2017 - 04.2019
Master of Public Health - Behavioral, Social, and Community Health
Indiana University
Bachelor of Science - Health Management and Policy
Indiana University
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