Rutdany Peralta
Summary
Skilled and enthusiastic office clerk with 3+ years of experience in front desk and customer service work. Highly efficient in office planning, problem solving and team building. I'm open to assignments that'll challenge and teach along the way. If you're curious about the gap in my work history, please reach out to me.
Overview
4
4
years of professional experience
Work History
Bilingual Patient Administrator
DocGo
New York, NY
08.2023 - Current
- Reduced wait times for patients by managing patient flow and coordinating with healthcare providers.
- Assisted in creating a welcoming environment for patients by maintaining clean and organized waiting areas.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
Office Assistant
Revcore Recovery Center
Harlem, NY
03.2023 - 08.2023
- Enhanced office efficiency by managing appointments, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
Cashier/Sales Associate
Zara USA
Soho, NY
03.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Drybar LLC Salons
New York, NY
10.2021 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Cashier/Crew Member
Chipotle Mexican Grill
New York, NY
01.2020 - 03.2021
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a clean, safe work environment by adhering to restaurant guidelines and food safety regulations.
- Enhanced team collaboration through clear communication and coordination in handling tasks.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Modern Languages And Translation
Borough of Manhattan Community College
New York, NYHigh School Diploma -
Comprehensive Model School Project 327
Bronx, NY06.2020
Skills
- Microsoft Outlook
- Social Media Knowledge
- Time Management
- Interpersonal Skills
- Conflict Resolution
- Strong Organization
- Multi-Line Phone Proficiency
- Sales Expert
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
ASL
Elementary
Timeline
Bilingual Patient Administrator
DocGo
08.2023 - Current
Office Assistant
Revcore Recovery Center
03.2023 - 08.2023
Cashier/Sales Associate
Zara USA
03.2022 - 08.2022
Receptionist
Drybar LLC Salons
10.2021 - 03.2022
Cashier/Crew Member
Chipotle Mexican Grill
01.2020 - 03.2021
Associate of Arts - Modern Languages And Translation
Borough of Manhattan Community College
High School Diploma -
Comprehensive Model School Project 327