Rutger van Hulsen
Palo Alto,CA
Summary
Dynamic and goal-oriented with a strong passion for mentoring and devloping others. Known for exceptional communication and leadership skills, with a proven track record of driving personal and professional growth.
Overview
3
3
years of professional experience
Work History
Sales Asscoiate
Coleman Research
04.2022 - 10.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Bartender
Tommy Bahama
02.2023 - 03.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Sales Associate
Pins Advantage
09.2021 - 02.2022
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Bartender
Hillstone Restaurant Group
05.2021 - 09.2021
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Helped management plan and serve bar menu exceeding customer expectations.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender
Restoration Hardware
06.2024 - Current
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Bachelor of Arts - History
University of San Diego
San Diego, CA05-2021
Skills
- Engaging personality
- Customer service expertise
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
Languages
English
Native or Bilingual
Timeline
Bartender
Restoration Hardware
06.2024 - Current
Bartender
Tommy Bahama
02.2023 - 03.2024
Sales Asscoiate
Coleman Research
04.2022 - 10.2022
Sales Associate
Pins Advantage
09.2021 - 02.2022
Bartender
Hillstone Restaurant Group
05.2021 - 09.2021
Bachelor of Arts - History
University of San Diego
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