Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruth Acevedo

Lawrence,MA

Summary

Proven in enhancing team efficiency, I excell at Courtyard by Marriott by mastering both problem-solving and cleanliness. My knack for cross-training and maintaining high standards of service contributed significantly to our team's success, showcasing my exceptional work ethic and resourceful nature in fast-paced environments. Teamwork means the most to me, as it prioritizes open communication. This allows me understand my teammates and how we can work cohesively in an environment where we can thrive. Being able to speak Spanish helps me contribute to both my team and the customers we serve.

Overview

10
10
years of professional experience

Work History

Bistro Attendant

Courtyard by Marriott
Andover, MA
11.2017 - Current
  • Trained new bistro attendants on company policies, procedures, and best practices for exceptional service.
  • Resolves customer complaints professionally, maintaining a positive reputation for the establishment.
  • Collaborates with kitchen staff to ensure accurate order preparation and prompt delivery to guests.
  • Contributes to team efficiency by assisting colleagues during peak hours or when shortstaffed.
  • Translates, when needed, between English and Spanish parties.

Cashier

Carribean Bakery
Lawrence, MA
09.2014 - 08.2017
  • Made sure to take customer orders and hand them out when needed.
  • Making sure to maintain the front of the house clean and keep an approachable demeanor.

Education

Culinary Arts

Greater Lawrence Technical Highschool
Andover, MA
06.2016

Skills

  • Cleanliness
  • Excellent work ethic
  • Cleaning and organization
  • Efficient multitasking
  • Resourceful
  • Listening
  • Cross-training
  • Problem-solving abilities

Languages

Spanish
Native or Bilingual

Timeline

Bistro Attendant

Courtyard by Marriott
11.2017 - Current

Cashier

Carribean Bakery
09.2014 - 08.2017

Culinary Arts

Greater Lawrence Technical Highschool
Ruth Acevedo