Ruth A. Fisher
Gig Harbor,Washington
Summary
Skilled in project management, problem-solving, and collaboration. Bringing a fresh perspective and strong commitment to quality and success. Recognized for delivering effective solutions in various situations due to adaptability and proactive approach.
Overview
32
32
years of professional experience
Work History
Senior Executive Assistant to the CEO / Office Coordinator
Virginia Mason Franciscan Health
01.2014 - Current
- Primary point of contact for internal and external constituencies on all matters pertaining to the Office of the CEO.
- Liaison to the board of directors and senior management teams; organize and coordinate executive outreach and external relations efforts; manage special projects and Board meetings/retreats.
- Strong written and verbal communication, administrative, and organizational skills.
- Responsible for a broad variety of administrative tasks for the CEO: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
- Communicate directly on behalf of the CEO with Board members, donors, Foundation staff, and others.
- Research, prioritize, and follow up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature.
- Recommend appropriate course of action, referral, or response.
- Provide a bridge for smooth communication between the CEO’s office and internal departments.
- Project management for a variety of special projects and follow-through to successful completion, often with deadline pressures and significantly high profile.
- Participate as an adjunct member of the Executive Team including scheduling, directing and attending meetings.
- Follow up on contacts made by the CEO and support the cultivation of ongoing relationships.
- This includes strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors.
- Expert level written and verbal communication skills.
Executive Assistant to the President
ST. ANTHONY HOSPITAL
01.2008 - 01.2014
- Planned, coordinated and managed numerous events on an ongoing basis ranging in size from small luncheons to large fairs.
- Represented the hospital’s interests to donors, clients, physicians and staff.
- Established and directed committee meetings and committee functions including employee events and charity drives.
- Assisted President in various duties including project management, community interface, cross departmental communications, meetings, and data management.
- Wrote and published a weekly staff newsletter.
- Monitored on time delivery of assignments and budgets.
- Composed correspondence, presentations, spreadsheets, and reports.
- Responsibilities required a high level of tact and expertise.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
- Actively participated in organization-wide committees to improve processes while representing the President''s interests effectively.
- Contributed valuable input during senior leadership meetings resulting in better alignment across functions towards shared goals.
- Organized and coordinated conferences and monthly meetings.
- Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
- Prepared comprehensive briefing materials for meetings, enabling informed decision-making by the President.
- Provided exceptional customer service when interacting with external clients or partners building positive rapport on behalf of the President.
- Increased overall productivity by skillfully handling multiple tasks simultaneously while adhering to tight deadlines consistently.
- Coordinated high-level events with meticulous attention to detail, fostering strong relationships with clients and partners.
- Collaborated with cross-functional teams to achieve project milestones on time and under budget.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Developed specialized reports and presentations for the President, ensuring accurate data representation and clear communication of key insights.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Volunteered to help with special projects of varying degrees of complexity.
- Coordinated events and worked on ad hoc projects.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Worked with senior management to initiate new projects and assist in various processes.
- Promoted team productivity by keeping supplies organized and well-stocked.
Administrative Coordinator, Specialty Services and Strategic Planning
FRANCISCAN HEALTH SYSTEM
01.2003 - 01.2008
- Implemented numerous efficiency changes to the largest system event, the annual employee picnic.
- Projects also included conception, creation, presentation and implementation of Spectrum, a competitor monitoring database.
- Performed data analysis.
- Provided administrative support to a Vice President.
Personal Assistant
REK/MNK, LLC
01.2003 - 12.2003
- Duties included but were not limited to document production, communications, correspondence, database support, contact management, reports, logistics, scheduling, appointments, travel arrangements, supply procurement and management, filing, research, purchasing, telephone support, household operations, employee schedules and project management.
- All aspects of my work were completely confidential.
Administrative Assistant, Regional Nursing and Medical Affairs
CATHOLIC HEALTH INITIATIVES
01.1996 - 01.1998
- Represented company as first contact for potential business partners and mergers.
- Assisted Vice Presidents in communications, scheduling, and travel.
- Coordinated hundreds of meetings, large and small, both on and off-site.
- Kept track physician timecards and ensured that physicians were properly and promptly paid for ad hoc work.
- Interfaced with legal services regarding the physician’s contractual obligations, ensuring that all payments were made within stark rules.
Executive Assistant to the COO and /Interim Marketing Manager Office Manager/Key Executive Services Administrator
RIGHT MANAGEMENT CONSULTANTS
01.1994 - 01.1996
- Supervised a receptionist and administrative assistant.
- Prioritized and routed workflow oversaw quality assurance.
- Assisted Senior Executive in travel, meeting coordination, scheduling, and communications.
- Created and executed a regional benchmarking system to track the success of an outplacement firm’s employees on a monthly basis, resulting in improved outcomes.
- Created and executed an ongoing survey process for assessing client satisfaction with the company’s services, providing the company with valuable feedback for operations.
- Successfully managed regional marketing.
- Determined audience and designed custom forms, reports, advertisements, response cards, invitations, and announcements.
- Maintained a 7,500+ contact database.
- Oversaw printing and distribution of marketing pieces.
- Organized client appreciation events.
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Calm under pressure
- Decision-making
Timeline
Senior Executive Assistant to the CEO / Office Coordinator
Virginia Mason Franciscan Health
01.2014 - Current
Executive Assistant to the President
ST. ANTHONY HOSPITAL
01.2008 - 01.2014
Administrative Coordinator, Specialty Services and Strategic Planning
FRANCISCAN HEALTH SYSTEM
01.2003 - 01.2008
Personal Assistant
REK/MNK, LLC
01.2003 - 12.2003
Administrative Assistant, Regional Nursing and Medical Affairs
CATHOLIC HEALTH INITIATIVES
01.1996 - 01.1998
Executive Assistant to the COO and /Interim Marketing Manager Office Manager/Key Executive Services Administrator
RIGHT MANAGEMENT CONSULTANTS
01.1994 - 01.1996
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