Ruth Agbor

• Submitted loan applications to underwriter for verification and recommendations.
• Originated, reviewed, processed, closed and administered customer loan proposals.
• Recommended loan approvals and denials based on customer loan application reviews.
• Maintained strict confidentiality of bank records and client information

• Manage high-volume loan paperwork.

• Analyze and resolve discrepancies.

• Process loan modifications by performing necessary analysis.

• Work with Loan Officer to create application profile in system and review key information at various stages within the process.

• Document borrower's information in loan processing system and resolve any discrepancies.

• Assemble important paperwork and disclosures for borrower.

• Communicate with customers daily to request information and complete paperwork.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.

• Prepared QA evaluation reports and submitted to management.

• Maintained complete, accurate and legible test records, reviewing data for accuracy and trends and communicating any concerns to supervisor.

• Input data into spreadsheets or electronic databases to build complete documentation of testing and troubleshooting procedures.

• Identified issues and recommended solutions to problems uncovered during course of performing assignments.

• Completed inspection reports, described performance outcome and carefully. Documented irregularities or variances from expected outcomes.

• Studied reference materials and technical reports to develop thorough understanding of job requirements and role of related jobs within respective departments and broader company.

• Analyzed problems, identified solutions and made decisions.