Ruth Aguilera
Miami,FL
Summary
Experienced hospitality leader with 10 years of experience in the industry, a strong background in restaurant operations, guest service, and staff training. Skilled in POS systems, cash handling, inventory management, and problem solving. Focused on improving service flow, supporting team performance, and maintaining efficient, customer-ready operations.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
Restaurant Supervisor
Tacombi
Miami, Florida
10.2025 - Current
- Resolve customer complaints professionally to preserve guest relationships.
- Supervise dining room staff to ensure high service levels and enhance guest support.
- Train servers, hosts, and kitchen staff on service standards.
- Lead team meetings covering policy updates and operating procedures.
- Support food preparation, production, and presentation to quality standards.
- Monitor inventory ordering and organize supply storage to streamline restaurant operations.
- Monitor ingredient stock levels to ensure availability for food preparation, supporting timely delivery of fresh produce.
- Order supplies from vendors while staying within budget guidelines.
- Control food, beverage, and labor costs to optimize profit margins.
- Reconcile daily transactions, balance cash registers, and deposit restaurant earnings at the bank.
- Review financial statements to identify improvement areas and cost-saving opportunities.
Server/Bartender
Tacombi
Miami, Florida
02.2025 - Current
- Helped present menus and explained specials to support guest ordering.
- Monitored guest satisfaction and addressed concerns to enhance overall dining experience.
- Recommended desserts, appetizers, and specialty drinks to increase menu sales.
- Handled cash transactions accurately while following company cash-handling procedures.
- Reset dining tables to prepare for new guests and kept dining areas clean.
Server/Bartender
VAPIANO
Miami, Florida
05.2023 - 09.2025
- Took food and beverage orders accurately through table service.
- Provided attentive service by delivering plates and beverages to tables, enhancing guest experience.
- Processed payments and closed checks using the restaurant point-of-sale system.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Monitored bar inventory, restocked low items proactively to ensure uninterrupted service.
- Cleaned tables, bar stations, and service areas to support VAPIANO standards.
- Effectively multitasked within a fast-paced environment.
- Worked closely with team members to ensure delivery of high-quality customer service. in close collaboration with team members to ensure customers received high-quality service.
Server
Ichimora
Fort Lauderdale, Florida
10.2020 - 05.2023
- Welcomed guests with attentive service in the Ichimora dining room.
- Served food and beverages promptly to ensure timely guest satisfaction.
- Supported high-volume service by providing consistent guest care.
- Described menu selections and showcased daily specials to enhance the guest dining experience.
- Used POS terminals to enter orders, split bills, and total checks.
- Followed health and safety guidelines while preparing and serving food products.
- Coordinated reservations and to-go orders to optimize service efficiency for guests and restaurants.
Barista
Threefold cafe
Miami, Florida
04.2018 - 10.2020
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Described menu items to customers and provided tailored recommendations, enhancing overall customer experience.
- Managed morning rush of customers daily, ensuring smooth operations and maintaining high customer satisfaction.
- Organized workstations to streamline tasks and enhance service speed during peak hours.
Supervisor
Jugofresh
Miami, FL
07.2016 - 03.2018
- Supported safe work environment by following safety protocols and regulations.
- Monitored inventory levels for produce cups and packaging supplies to prevent shortages and ensure operational readiness.
- Supported subordinates in job duties and daily responsibilities to enhance team efficiency.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions to ensure compliance and accountability.
- Conducted inventory checks on produce, cups, and packaging supplies to ensure adequate stock levels.
Education
High School Diploma -
Miami Jackson Senior High
Miami, FL06-2015
Skills
- Restaurant operations
- POS systems
- Cash reconciliation
- Inventory management
- Vendor ordering
- Food safety
- Bar operations
- Drink mixing
- Guest service
- Team leadership
- Team management
- Team coordination
- Problem solving
- Hospitality
- Bilingual in English and Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- ServSafe
Timeline
Restaurant Supervisor
Tacombi
10.2025 - Current
Server/Bartender
Tacombi
02.2025 - Current
Server/Bartender
VAPIANO
05.2023 - 09.2025
Server
Ichimora
10.2020 - 05.2023
Barista
Threefold cafe
04.2018 - 10.2020
Supervisor
Jugofresh
07.2016 - 03.2018
High School Diploma -
Miami Jackson Senior High