Ruth A. Heard
Slidell,USA
Summary
Seeking employment in a business which will utilize my background and skills in administration, content management, and/or customer service.
Overview
25
25
years of professional experience
Work History
Blogger/Copy Editor/Content Manager for Websites/Blogs
Self-Employed/Freelancer
05.2004 - Current
- Self-produces and hosts blogs about the television and entertainment industry.
- Develops relevant content to attract readers, including running giveaways and writing reviews of books, TV shows and DVDs.
- Daily management, engagement and execution of all social media content via Twitter, Facebook, etc.
- Significantly increased website traffic via website design focused on search engine optimization.
- Maintains effective working relationships & partnerships with networks and affiliates.
CSR I – ABN Indexer
TTEC @Home
10.2018 - 04.2019
- Worked as an ABN Indexer, indexing invoices into AvidXChange software for clients that required extensive data entry skills.
- Worked remotely in an “at home” environment.
Credit/Collections Clerk
Isle of Capri Casino
01.2001 - 05.2004
- Responsible for processing credit applications to establish credit accounts for customers.
- Responsible for processing & collection of returned checks.
- Assisted the Credit Manager with customer service, producing word processing documents and spreadsheets as needed.
Accounts Payable/Human Resources Assistant
Energy Drilling
09.2000 - 01.2001
- Responsible for coding and keying invoices, preparing checks to vendors.
- Also assisted Human Resources manager with new applications and new hires.
Education
Sociology
Mississippi State University
Starkville, MS01.1993
General Studies
Copiah Lincoln Community College
Natchez, MS01.1990
Skills
- Exceptional writing
- Image editing
- Blogging platform
- HTML
SUMMARY OF QUALIFICATIONS
- Extensive background in Customer Service, Administration and Content Management using the Wordpress platform.
- Performed in a work environment requiring flexibility and attention to detail.
- Proficient in the business use of computers, and experience using mobile devices.
- Experienced in all Windows platforms and proficient in Microsoft Office.
Timeline
CSR I – ABN Indexer
TTEC @Home
10.2018 - 04.2019
Blogger/Copy Editor/Content Manager for Websites/Blogs
Self-Employed/Freelancer
05.2004 - Current
Credit/Collections Clerk
Isle of Capri Casino
01.2001 - 05.2004
Accounts Payable/Human Resources Assistant
Energy Drilling
09.2000 - 01.2001
Sociology
Mississippi State University
General Studies
Copiah Lincoln Community College