Summary
Overview
Work History
Education
Skills
Timeline
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Ruth Assegdew

Alexandria

Summary

Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with the ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance the dining experience.

Overview

6
6
years of professional experience

Work History

Managing Bartender

THE DISTRICT SPORTS BAR
Washington
06.2023 - Current
  • Delivered excellent customer service in a high-volume bar, ensuring prompt and accurate order fulfillment.
  • Maintained a clean and organized dining area and bar, setting and clearing tables promptly.
  • Provided personalized service to customers, building rapport and repeat business.
  • Managed bar inventory, restocking supplies as needed, and keeping a clean, organized bar at all times.
  • Collaborated effectively with kitchen and bar staff to ensure seamless service during peak hours.
  • Expertly crafted classic cocktails and custom drinks, catering to individual customer preferences, and maintaining high standards of service.
  • Addressed customer concerns professionally, ensuring positive resolutions, and returning business.
  • Managed opening and closing duties which included counting money in registers and setting up workstations.
  • Ensured compliance with all applicable laws and regulations regarding the sale of alcoholic beverages.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Maintained accurate records of liquor inventory and sales figures.

Bartender

MK Lounge
DC
09.2023 - 09.2024
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Delivered a refined, welcoming atmosphere in an upscale lounge setting, prioritizing cleanliness and organization.
  • Crafted classic cocktails, house special cocktails, and created custom drinks, catering to individual customer preferences, and maintaining high standards of service.
  • Provided personalized drink and food recommendations, enhancing guests' overall dining and drinking experience.
  • Established and maintained strong customer relationships.

Server

Chili's Grill & Bar Restaurant
Davenport
09.2019 - 05.2023
  • Deliver personalized and friendly service to all guests, ensuring they have a memorable dining experience.
  • Gain thorough knowledge of our menu to confidently describe and recommend offerings to guests.
  • Complete opening and closing duties as required to maintain a clean and organized work environment.
  • Collaborate effectively with the kitchen, bartenders, and fellow team members to ensure timely, coordinated service in a fast-paced, high-pressure environment, to provide a satisfying experience to customers.
  • Assist in the training of new team members, sharing knowledge of menu items, service etiquette, and other protocols.
  • Trained new employees on restaurant procedures and plating techniques.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Education

BACHELOR OF ARTS - ACCOUNTING AND FINANCE

Augustana College
Rock Island, IL
05.2023

Skills

  • Bartending and mixology
  • Customer service and communication
  • Cash handling and POS systems
  • Team collaboration and support
  • Food and beverage knowledge
  • Knowledge of safety and health regulations
  • Inventory management
  • Conflict resolution
  • Multitasking in high-pressure
  • Event coordination
  • Order fulfillment
  • Staff training

Timeline

Bartender

MK Lounge
09.2023 - 09.2024

Managing Bartender

THE DISTRICT SPORTS BAR
06.2023 - Current

Server

Chili's Grill & Bar Restaurant
09.2019 - 05.2023

BACHELOR OF ARTS - ACCOUNTING AND FINANCE

Augustana College

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