RUTH AUCANCELA
Elizabeth,NJ
Summary
Diligent [Desired Position] with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RECEPCIONIST
Club Metro Usa
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Packing and Shipping Clerk
BEAU LABEL
01.2021 - 06.2024
- Minimized returns due to damage or incorrect orders through diligent attention to detail when picking items from shelves.
- Improved on-time delivery rates by closely monitoring shipment progress and proactively addressing potential delays.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Handled fragile items with care, ensuring proper packaging techniques were employed for damage prevention during transit.
Education
High School Diploma -
THOMAS JEFFERSON ARTS ACADEMY
ELIZABETH 06-2017
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Greeting and seating clients
Accomplishments
- Accomplished [improvement] through [actions].
- Assisted management with the training of [Number] new staff members.
- Oversaw [description] project, resulting in [improvement].
- Responded to over [Number] customer inquiries each day.
Certification
- Agile Scrum Foundation Certificate – EXIN.
- Certified Bookkeeper (CB) - American Institute of Professional Bookkeepers.
- Workplace Organization and Management Techniques (WOMT) Certificate - Lean Enterprise Institute.
- National Professional Certification in Customer Service (CSC) - National Retail Federation Foundation.
Languages
English
Limited Working
Interests
- Gym Workouts
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
RECEPCIONIST
Club Metro Usa
09.2024 - Current
Packing and Shipping Clerk
BEAU LABEL
01.2021 - 06.2024
High School Diploma -
THOMAS JEFFERSON ARTS ACADEMY
Similar Profiles
Sofia RialSofia Rial
Front Desk Sales Associate at Club Metro UsaFront Desk Sales Associate at Club Metro Usa
David MirazoDavid Mirazo
Store Manager at Cellular USA (METRO BY T-MOBILE)Store Manager at Cellular USA (METRO BY T-MOBILE)
Kimberly ParamhanceKimberly Paramhance
Director of Community Based Operations at Boys & Girls Club of Metro QueensDirector of Community Based Operations at Boys & Girls Club of Metro Queens
Joseph CastilloJoseph Castillo
Sales Associate at Calvin KleinSales Associate at Calvin Klein
BRIANNA PEREIRABRIANNA PEREIRA
FCCA ANALYST at Standard Chartered BankFCCA ANALYST at Standard Chartered Bank