Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ruth Avila

Albuquerque,NM

Summary

Offering strong organizational skills and keen ability to maintain accurate records. Brings solid understanding of office software and data entry. Ready to use and develop administrative and communication skills in Desired Position role.

Knowledgeable Desired Position with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.

Friendly and reliable individual with keen eye for detail and positive attitude. Demonstrates solid understanding of cash handling procedures and ability to quickly learn and apply skills such as transaction accuracy and customer service. Committed to contributing to smooth and efficient financial operation.

Overview

3
3
years of professional experience

Work History

Clerk

MVD Express
03.2025 - 07.2025
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, protecting against potential fraud or misrepresentation cases.
  • Assisted customers in obtaining driver''s licenses by thoroughly reviewing applications and administering appropriate tests according to state regulations.
  • Reduced wait times for customers by effectively managing appointment schedules and optimizing service delivery during peak hours.
  • Collected fees for permits and licenses for open burns and demolitions.
  • Conducted thorough public record searches to verify property ownership history and identify potential liens or encumbrances.

Senior Customer Service Representative

Enterprise Holdings
09.2024 - 11.2024
  • Provided backup support during peak periods or staff shortages to ensure seamless service delivery to clients at all times.
  • Established strong rapport with customers, fostering long-term relationships and repeat business.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Demonstrated excellent multitasking abilities by managing multiple concurrent tasks while ensuring timely completion.
  • Engaged clients in person and over phone to answer questions and address complaints.

Front of House Employee

Chick-fil-A
08.2024 - 09.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped customers complete purchases, locate items, and join reward programs.

Warehouse Worker

Amazon
06.2024 - 08.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Online Personal Shopper

Walmart
10.2023 - 05.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.

Cashier

Walmart
08.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Bachelor Of Computer Information Systems -

Central New Mexico Community College
Albuquerque, NM

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Database entry
  • Relationship building
  • Typing speed

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Clerk

MVD Express
03.2025 - 07.2025

Senior Customer Service Representative

Enterprise Holdings
09.2024 - 11.2024

Front of House Employee

Chick-fil-A
08.2024 - 09.2024

Warehouse Worker

Amazon
06.2024 - 08.2024

Online Personal Shopper

Walmart
10.2023 - 05.2024

Cashier

Walmart
08.2022 - 10.2023

Bachelor Of Computer Information Systems -

Central New Mexico Community College