Summary
Overview
Work History
Education
Skills
Timeline
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RUTH BENOIT

Raleigh,NC

Summary

. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience

Work History

Picker Packer

Amazon
Raleigh, North Carolina
11.2023 - Current
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.

Digicel Operations Coordinator,Fuel Departement

Digicel Haiti
Port-au-Price ,Haiti
10.2022 - 09.2023
  • Generation of unique identification numbers for each request.
  • Assisted with the organization and execution of operational processes.
  • Entering transactions into a system.
  • Compilation of transaction reports for submission to Finance.
  • Investigate supplier reconciliation discrepancies.
  • Perform additional tasks as assigned

Customer Service Agent

Digicel Haiti
Port-au-Prince, Haiti
11.2020 - 10.2022
  • Answer customer questions and resolve service issues in a timely manneron the 111 Hotline.
  • Assisted customers with inquiries regarding products and services through phone, email, and chat.
  • Provided product information to customers in a timely manner.
  • Resolved customer complaints quickly and efficiently.

Education

Some College (No Degree) - Accounting

Institut Des Hautes Commerciales Et Economiques
Port-au-Prince, Haiti

Skills

  • Customer Service excellence
  • Quality Control
  • Product Inspections
  • Report Generation

Timeline

Picker Packer

Amazon
11.2023 - Current

Digicel Operations Coordinator,Fuel Departement

Digicel Haiti
10.2022 - 09.2023

Customer Service Agent

Digicel Haiti
11.2020 - 10.2022

Some College (No Degree) - Accounting

Institut Des Hautes Commerciales Et Economiques

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RUTH BENOIT