Dedicated Nursing Supervisor with proven expertise in staff supervision, policy compliance, and patient advocacy. Committed to enhancing team performance and ensuring high nursing standards to improve patient care outcomes. Results-driven Nursing Supervisor with expertise in staff supervision, policy compliance, and patient advocacy. Proven ability to enhance operational efficiency through effective communication and conflict resolution.
Overview
18
18
years of professional experience
Work History
Nursing Supervisor
Highland Hospital
Charleston, West Virginia
03.2021 - 12.2025
Supervised nursing staff to ensure adherence to hospital policies and procedures.
Managed staff schedules to optimize coverage and maintain operational efficiency.
Facilitated communication between patients, families, and medical staff regarding care plans.
Coordinated scheduling of staff to meet departmental needs.
Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
Answered questions and addressed concerns from employees promptly through email, phone and in person.
Reviewed incident reports involving nursing staff members or patients to determine appropriate corrective action.
Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
Educational Coordinator
WV Restore
Charleston, West Virginia
05.2015 - 05.2018
Developed training materials for participants and facilitators in various workshops.
Organized events to promote local resources and educational opportunities.
Assisted in the evaluation of program effectiveness through participant feedback.
Maintained accurate records of program participation and materials distribution.
Implemented strategies to improve participant involvement in educational activities.
Planned, executed and updated educational programs and special events.
Executive Director
West Virginia Nurses Association
Charleston, West Virginia
12.2009 - 11.2014
Managed organizational operations to support membership growth and engagement.
Led strategic initiatives to promote nursing advocacy and professional development.
Collaborated with healthcare leaders to influence policy changes in nursing practice.
Developed educational programs to enhance nursing competencies and skills.
Oversaw budget planning and resource allocation for association activities.
Fostered partnerships with community organizations to advance public health initiatives.
Directed communication strategies to inform members about industry updates and resources.
Strengthened company business by leading implementation of new projects and procedures.
Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
Case Manager
West Virginia Professional Group Effort
Charleston, West Virginia
11.2007 - 12.2010
Coordinated client assessments to determine eligibility for services and support.
Developed individualized care plans based on client needs and resources available.
Monitored client progress and adjusted care plans as necessary to ensure compliance.
Conducted regular follow-ups to address client concerns and provide ongoing support.
Collaborated with interdisciplinary teams to enhance service delivery and outcomes.
Maintained accurate documentation of client interactions and service updates consistently.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Monitored client progress through regular follow-up contacts.
Developed trusting relationships with social services, health care providers and governmental agencies.
Adhered to ethical principles and standards to protect clients' confidential information.
Compiled reports on cases and submitted them to supervisors as required.
Maintained logs and electronic client records following department and agency policies for effective monitoring.