Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruth Bosnjak

New Berlin,WI

Summary

Accomplished retail pharmacist with over 17 years of experience, including 8 years as a licensed professional, dedicated to delivering exceptional patient care and education. Expertise in accurately dispensing medications and ensuring medication safety, with a comprehensive understanding of drug interactions and side effects. Committed to effective collaboration with healthcare providers to optimize pharmaceutical care and enhance patient outcomes. Passionate about fostering a patient-centric environment that prioritizes health and well-being through informed pharmaceutical practices.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Retail Pharmacy Manager/Pharmacist

Pick'n Save (Kroger)
07.2024 - Current
  • Cultivated and maintained strong partnerships with healthcare providers, enhancing patient outcomes by 15%.
  • Establish a collaborative and engaging environment by mentoring staff to excel in their roles and to provide exceptional service.
  • Consistently exceeds company patient satisfaction weekly goal of 95%
  • Forged strong relationships with the community by administering vaccinations at the pharmacy and hosting on-site vaccination clinics.
  • Administered 1,000+ flu and COVID-19 vaccines in 2024, enhancing community health and increasing vaccination access.
  • Supervise pharmacy operations, ensuring 98% accuracy in prescription orders, enhancing patient safety and satisfaction.
  • Guaranteed compliance with Federal and State laws across pharmacy operations, leading to zero audit findings and fostering a culture of regulatory excellence.
  • Executes pharmacy inventory with precision, reducing unnecessary drug orders by 22%
  • Scheduled staff rotations using scheduling software to minimize overtime costs while maintaining high service standards

Retail Pharmacy Manager/Pharmacist

Pick'n Save (Kroger)
02.2022 - 07.2024
  • Led pharmacy team to $86K profit increase. Surpassed immunization targets by 48% despite staffing challenges in 2023
  • Administered over 600 immunizations and conducted a variety of wellness checks, directly contributing to improved health outcomes in the community
  • Developed district-wide vaccine billing manual for 25 pharmacies, increasing vaccine sales district-wide
  • Spearheaded the 'You are Eligible' campaign, increasing immunization revenue by 25% and enhancing profitability by 15%

Retail Pharmacy Manager/Pharmacist

CVS Pharmacy
09.2018 - 02.2022
  • Recognized as pharmacy manager in the district to train, mentor & recuperate struggling stores in the district
  • Turned-around local pharmacy to a profitable & compliant operation
  • Customer satisfaction resulted in annual vaccine clinics, providing advice and administering immunizations at several off-site flu clinics to improve community health and awareness
  • Upheld strict compliance with all policies and procedures in a flourishing pharmacy (1500 prescriptions/week), reduced wait times, and exceeded customer expectations
  • Retained strong relationships with healthcare providers to improve patient adherence and outcomes
  • Resolved complex insurance challenges by leveraging in-depth knowledge of Medicaid and Medicare billing requirements, resulting in faster claim processing and a 20% reduction in authorization delays
  • Managed recruitment, employee hiring and continuing education/training for employees

Retail Staff Pharmacist

CVS Pharmacy
08.2017 - 08.2018
  • Led a team of pharmacy technicians and an intern, guaranteeing 100% compliance with safety and regulatory standards, which enhanced patient care and operational efficiency
  • Exceeded company goals for patient satisfaction, consistently exceeding 93%
  • Processed 1300+ medication orders weekly in the database with 98% accuracy, enhancing patient safety and satisfaction
  • Educated patients about possible drug interactions and gave special administration instructions, reducing risk by 95%
  • Promoted and vaccinated hundreds of patients

Pharmacy Intern

CVS Pharmacy
08.2013 - 08.2017
  • Improved patient adherence by 15% by delivering comprehensive medication counseling and addressing {100} inquiries under supervision
  • Streamlined prescription processing, contributing to a weekly output of 1,300 prescriptions while maintaining high accuracy standards
  • Ensured an immaculate pharmacy environment and upheld regulatory compliance by conducting regular cleanliness audits, resulting in a 100% pass rate on inspections and enhanced customer trust
  • Partnered with team to optimize inventory management, implementing effective stock rotation and expiration checks to minimize waste and ensure medication availability

Certified Lead Pharmacy Technician

CVS Pharmacy
01.2008 - 08.2013
  • Led a team of 4 pharmacy technicians and coordinated daily assignments for filling 250+ prescriptions per day
  • Ensured 100% regulatory compliance and patient safety by effectively managing medication inventory, recalls, and shortages

Education

Doctor of Pharmacy - Pharmacy

Concordia University Wisconsin
Mequon, WI
05.2017

Bachelor of Science - Biology

University of Wisconsin Milwaukee (UWM)
Milwaukee, WI
05.2011

Skills

  • Prescription Verification
  • Vaccine administration
  • Patient Counseling
  • Interdisciplinary healthcare teamwork
  • HIPAA compliance
  • Exceptional customer service
  • Organization Skills
  • Attention to Detail and accuracy
  • Medication Management
  • Pharmacy Software Proficiency
  • Inventory Management Expertise
  • HIPAA compliance expertise
  • Effective communication
  • Medication interaction analysis
  • Insurance billing

Certification

  • Wisconsin Pharmacist License – Status: Active License # 19039-40
  • Basic Life Support for Healthcare Providers - American Red Cross
  • Pharmacy-Based Immunization Delivery - American Pharmacist Association (APhA)
  • Certified Pharmacy Technician (CPhT) - Pharmacy Tech Certification Board

Timeline

Retail Pharmacy Manager/Pharmacist

Pick'n Save (Kroger)
07.2024 - Current

Retail Pharmacy Manager/Pharmacist

Pick'n Save (Kroger)
02.2022 - 07.2024

Retail Pharmacy Manager/Pharmacist

CVS Pharmacy
09.2018 - 02.2022

Retail Staff Pharmacist

CVS Pharmacy
08.2017 - 08.2018

Pharmacy Intern

CVS Pharmacy
08.2013 - 08.2017

Certified Lead Pharmacy Technician

CVS Pharmacy
01.2008 - 08.2013

Doctor of Pharmacy - Pharmacy

Concordia University Wisconsin

Bachelor of Science - Biology

University of Wisconsin Milwaukee (UWM)

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