Summary
Overview
Work History
Education
Skills
Awards
Languages
Certification
Accomplishments
Timeline
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Ruth Burton

Decatur,GA

Summary

Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business proposals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/To-Go Specialist

Chili’s Grill & Bar
Stonecrest, GA
01.2025 - 05.2025
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Provided drink suggestions to customers based on their preferences.
  • Performed opening and closing duties including restocking supplies.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Adhered to state regulations regarding serving alcohol responsibly.

Account Manager

Icon Sales Team
Sandy Springs, GA
12.2024 - 05.2025
  • Managed customer interactions to confirm proper functionality of products.
  • Support customer satisfaction through proactive assistance with product inquiries and concerns utilizing text message, email, phone call, or DM.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Presented product features and advantages to potential customers during sales meetings.
  • Negotiated contracts with clients to maximize profitability.
  • Coordinated with internal teams to ensure timely delivery of products and services for events.
  • Drafted purchase orders, reviewed invoices, tracked payments and monitored vendor performance.

Assistant Manager

Tropical Smoothie Cafe
Lithonia, GA
04.2024 - 11.2024
  • Deliver outstanding customer service, demonstrate comprehensive product knowledge, oversee inventory and comply with food safety protocols.
  • To manage and lead a team of six to eight people.
  • Coordinate scheduling, foster team development, and establish comprehensive deep cleaning regiment
  • Serving as liaison in communication between crew and management and organizing company events.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Manager

HTeaO
Mustang, OK
05.2023 - 02.2024
  • Organize, guide team, and manage store operations according to daily SOP
  • Organize and stock all perishable products adhering to FIFO protocols.
  • It is my job to ensure all customers are greeted and managed in a timely manner.
  • Cultivate a collaborative environment ensuring outstanding customer service.
  • Ensured store cleanliness and upkeep through diligent performance of operational tasks.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with regulatory requirements and industry standards.

Communications

Marine Corps
Camp Lejeune, NC
09.2017 - 12.2022
  • My role was to manage all data entry, troubleshooting, maintenance, and repair of all data on the information systems (IT).
  • Executed subnetting for routing and switching across multiple bases. Facilitated inbound and outbound calling to enhance operational communication.
    Maintained clear communication among Camp Lejeune, Camp Geiger, Stone Bay, and Cherry Point.
    Streamlined communication processes to improve information flow between bases.
  • Performed administrative duties such as preparing reports on training progress or updating files on student performance.
  • Trained personnel in the safe operation and maintenance of all assigned weapons systems.
  • Responded quickly to emergency situations involving injury or equipment malfunction during training sessions.
  • Coordinated with other instructors to ensure efficient delivery of specialized training courses.
  • Demonstrated advanced skills such as rappelling from helicopters or bridges, close quarters combat techniques, urban warfare tactics.
  • Supervised live fire drills to instruct troops on proper firing techniques.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

BBA - Marketing

Strayer University
Lithonia
05-2027

High School Diploma -

Bay Shore Senior High School
Bay Shore, NY
06.2017

Skills

  • Project coordination and management
  • Content creation and strategy
  • Market analysis and research
  • Effective communication
  • Creative problem solving
  • Strategic planning
  • Leadership development
  • Professional networking
  • Mentorship and guidance

Awards

  • Humanitarian Service Medal
  • Food Safety Manager Certification
  • Mentorship Program Certification

Languages

  • English, Fluent
  • Spanish, Conversational

Certification

  • Food Safety Manager

Accomplishments

  • LOA or Letter of Appreciation
  • Humanitarian Service Medal

Timeline

Bartender/To-Go Specialist

Chili’s Grill & Bar
01.2025 - 05.2025

Account Manager

Icon Sales Team
12.2024 - 05.2025

Assistant Manager

Tropical Smoothie Cafe
04.2024 - 11.2024

Manager

HTeaO
05.2023 - 02.2024

Communications

Marine Corps
09.2017 - 12.2022

BBA - Marketing

Strayer University

High School Diploma -

Bay Shore Senior High School