Ruth Caravajo
Summary
Results-oriented Ticket Agent offering background in high-volume sales. Knowledgeable about competitive offerings, pricing and services to support consultative, comparison-based sales approach. Highly-effective at managing customer relations, reservations, and special requests processing.
Overview
14
14
years of professional experience
Work History
Ticket Seller
MTA Metro North Railroad
New York, US
03.2025 - Current
- Sell Metro-North tickets.
- Knowledgeable of, and adherence to, all accounting procedures, Office Bulletins, and directives.
- Be familiar with tariffs.
- Turn in all accounting work and remittances in neat and accurate manner.
- Wear prescribed uniform and identification badge.
Clerk ll
MTA Metro North Railroad
New York, US
11.2024 - 03.2025
- Receive, sort, and deliver all mail including boxes and packages to all areas of Grand Central Terminal, 347 Madison Avenue, 345 Madison Avenue, and 420 Lexington Avenue.
- Have knowledge of railroad offices, stations, and connections over entire Metro-North system.
- Properly route railroad mail for points on entire Metro-North system.
GTC Terminal Appearances
MTA Metro North Railroad
New York, US
05.2021 - 11.2024
- Sweep, mop, clean restrooms, windows, offices, locker rooms and all areas of Grand Central Terminal.
- Monitor assigned areas for cleanliness and other issues.
- Perform attendant tasks with minimal disturbance to customers.
- Perform snow removal around Grand Central Terminal (i.e. shovel, operate snow blower, plow, etc.)
- Maintain the restrooms in a clean and orderly fashion.
- Properly maintain dispensers with tissue and necessary supplies.
- Monitor facility to ensure restroom is maintained, fully stocked and clean.
- Notify the Stationmaster's Office promptly when problems arise.
- Perform other attendant-related duties as assigning.
Packer/Picker
Bling jewelry
Manhattan, US
01.2015 - 06.2018
- In charge of picking and packing orders.
- Fills in for engraver when he's out sick or in vacation.
- Do inventory few times a week for certain styles.
- Do full inventory of at least 10,000 styles at least 2 times per year.
- Use basic excel to perform returns from FBA Amazon.
- Print labels for merchandise ship to FBA Amazon to 5 different countries.
Gift Wrapper
Uncommon Goods
Brooklyn, US
11.2014 - 12.2014
- Gift wrap packages before shipping to customers.
Park Services
Luna Park
Brooklyn, US
04.2012 - 07.2014
- Supervise park service team of 8.
Education
GED - High school or equivalent
BMCC
05.2019
Skills
- RF Scanner
- Picking Packing
- Warehouse Associate
- Order Picking
- Picker Packer
- General Labor
- BOX
Languages
Spanish, Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Ticket Seller
MTA Metro North Railroad
03.2025 - Current
Clerk ll
MTA Metro North Railroad
11.2024 - 03.2025
GTC Terminal Appearances
MTA Metro North Railroad
05.2021 - 11.2024
Packer/Picker
Bling jewelry
01.2015 - 06.2018
Gift Wrapper
Uncommon Goods
11.2014 - 12.2014
Park Services
Luna Park
04.2012 - 07.2014
GED - High school or equivalent
BMCC