Overview
Work History
Education
Skills
Languages
Timeline
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Ruth Cruz

Revere,MA

Overview

10
10
years of professional experience

Work History

Administrative Coordinator

Revere Dentistry and Braces
04.2023 - Current
  • Answer phone calls and provide excellent customer service to address patient inquiries.
  • Schedule and manage appointments efficiently, maintaining a well-organized calendar.
  • Verify and process insurance information to ensure smooth billing and claims handling.
  • Utilize Excel to track and update essential office data.
  • Process patient payments accurately and issue receipts.
  • Confirm appointments via phone or text to ensure timely attendance and minimize cancellations.

Cleaner

ABM
12.2019 - Current
  • Organized and used industrial cleaning products following strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.

Professional Cleaner

WeWork
02.2015 - 12.2019
  • Used time management and efficient cleaning methods to meet deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Education

High School Diploma -

East Boston High School
East Boston, MA
05.2014

Skills

  • Fast learner
  • Enthusiasm with new things

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Administrative Coordinator

Revere Dentistry and Braces
04.2023 - Current

Cleaner

ABM
12.2019 - Current

Professional Cleaner

WeWork
02.2015 - 12.2019

High School Diploma -

East Boston High School

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Ruth Cruz