Ruth Dashiell
Delmar,MD
Summary
Versatile professional with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Receptionist
Salisbury Immediate Care & Injury Center
Salisbury, MD
09.2006 - 04.2010
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Checked patient insurance, demographic and health history to keep information current.
- Obtained payments from patients and scanned identification and insurance cards.
- Maintained current and accurate medical records for patients.
- Placed laboratory tests and scan results in EMR for provider review.
Store Associate
Circuit City
Salisbury, MD
01.2004 - 09.2006
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Supported loss prevention goals by monitoring shopper behavior.
Medical Receptionist
Dr. Evangelista Pediatrician
Salisbury, Maryland
03.2002 - 01.2004
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Checked patient insurance, demographic and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Assistant Manager
Sears Portrait Studio
Salisbury, MD
05.2000 - 03.2002
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Filled in for staff breaks taking photos, running cash register and selling photo packages
Education
MBA - Business Administration
University of Phoenix
Tempe, AZ2017
Bachelor of Science - Human Services Management
University of Phoenix
Tempe, AZ2013
Associate of Arts - Human Services
University of Phoenix
Tempe, AZ2011
High School Diploma -
Parkside High School
Salisbury, MD2000
Skills
- Office Equipment
- Organization and Efficiency
- Confidential Records Management
- Focus and Follow-Through
- Time Management
- Computer Literacy in Word, Excel and Powerpoint
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Fast Learner
- Administrative and Office Support
- Team-Oriented and Cooperative
- Proactive Self-Starter
Timeline
Receptionist
Salisbury Immediate Care & Injury Center
09.2006 - 04.2010
Store Associate
Circuit City
01.2004 - 09.2006
Medical Receptionist
Dr. Evangelista Pediatrician
03.2002 - 01.2004
Assistant Manager
Sears Portrait Studio
05.2000 - 03.2002
MBA - Business Administration
University of Phoenix
Bachelor of Science - Human Services Management
University of Phoenix
Associate of Arts - Human Services
University of Phoenix
High School Diploma -
Parkside High School
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