Ruth Diaz
Miami,Florida
Summary
At Coral Gables Hospital, I spearheaded clinical quality improvements, enhancing team collaboration and fostering a culture of continuous improvement. My strategic planning and people management skills led to increased retention rates and significant operational advancements. I excel in process improvements and nurturing high-performing teams, demonstrating a proven track record of leadership and quality assurance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Director of Clinical Quality Improvements
Coral Gables Hospital
09.2002 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Education
Master In Healthcare Administration - Health Administration
University of Phoenix
Tempe, AZ01.2020
Bachelor Nursing - Nursing
University of Phoenix
Tempe, AZ05.2016
Associate Degree In Nursing - Nursing
University of Puerto Rico - Mayaguez
Mayaguez , PR05.1994
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Management
- Rules and regulations
- Team Leadership
- Process Improvements
- Performance Evaluation and Monitoring
- Quality Assurance
Accomplishments
Multiple TJC surveys with minimal findings.
Certification
Lean Six Signa Green Belt
Languages
English & Spanish
Elementary
Timeline
Director of Clinical Quality Improvements
Coral Gables Hospital
09.2002 - Current
Master In Healthcare Administration - Health Administration
University of Phoenix
Bachelor Nursing - Nursing
University of Phoenix
Associate Degree In Nursing - Nursing
University of Puerto Rico - Mayaguez
Lean Six Signa Green Belt
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