Assistant Director
Atherton Baptist Homes
Alhambra, CA
2010 - Current
- Develop and managed a team of 28 employees to ensure efficient operations of the organization.
- Mentor new employees on industry practices and business operations.
- Provide on-call supervision bi-monthly
- Provide guidance to departmental staff in resolving customer complaints.
- Manage daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Develop protocols for handling confidential information within the organization.
- Ensure compliance with safety regulations among all personnel.
- Assist in overseeing employee relation issues such as grievances, disciplinary actions and terminations.
- Oversee and manage caregiver daily schedules to ensure the completion of work is done accurately and on time.
- Cultivate and maintain relationships to promote positive work culture.
- Move in Coordination for new residents: working with families and new resident to ensure a comfortable transition
- Orient new resident to schedule and activities
