Ruth Dunn
Cleveland,TX
Summary
Accomplished Office Manager with a proven track record at Prudential Premier Properties, excelling in customer service and office administration. Demonstrated expertise in organizational skills and MS Office, significantly enhancing operational efficiency. Known for fostering professional relationships and driving growth initiatives, with a strong focus on achieving results through continuous improvement and effective communication.
Overview
13
13
years of professional experience
Work History
Office Manager
Prudential Premier Properties
- Served as sole contact between Broker and clients.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Substitute Teacher
Tarkington ISD
2024.08 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Regional Manager
ItsEasy Passport & Visa Services
2011.09 - 2014.09
- Established first southern branch for a New York based company.
- Assisted executive clients with complex cases while maintaining discretion regarding secure information.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Education
General Studies
Crafton Hills College
Yucaipa, CAEducation
Martin Luther College
New Ulm, MNHigh School Diploma -
Yucaipa High School
Yucaipa06.2003
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Clear oral/written communication
- Administrative Support
- Bookkeeping
- Scheduling
- Operations Management
Timeline
Substitute Teacher
Tarkington ISD
2024.08 - Current
Regional Manager
ItsEasy Passport & Visa Services
2011.09 - 2014.09
Office Manager
Prudential Premier Properties
General Studies
Crafton Hills College
Education
Martin Luther College
High School Diploma -
Yucaipa High School
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