Summary
Overview
Work History
Education
Skills
HOBBIES
Timeline
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Ruth Fenelon

Winter Haven,Fl

Summary

Dynamic Freelance Web Developer with a proven track record of elevating e-commerce sales by up to 30% through innovative web and logo design. At Education Empowerment, and honed exceptional customer service and mentoring skills, enhancing client satisfaction and support. Expert in social marketing and proficient in Word, Power Point and Excel, blending technical prowess with interpersonal effectiveness to drive results.

Overview

18
18
years of professional experience

Work History

Freelance Web Developer

N/A
01.2012 - Current
  • Designed, developed, and tested embedded software applications for use in the E-commerce industry and helped increase sales by 15% to 30%
  • Web designed/logo designed. Social Media Marketing and Content Developer
  • Managed design of dynamic widgets focused on websites.
  • Worked directly with companies, clients, and management to achieve great results.

Marketing Assistant

AT Radiology
01.2023 - 11.2023
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.

Marketing and Public Relations Consultant

Tessier Law Firm
01.2022 - 12.2022
  • Boosted brand awareness by developing and implementing strategic marketing campaigns.
  • Created visually appealing marketing materials such as brochures, presentations, or infographics that captured the target audience's attention effectively.
  • Managed crisis communications effectively, mitigating potential damage to client reputations.
  • Increased customer engagement by creating compelling social media content and managing online communities.
  • Developed event recognition in the press and on social media by driving increased ticket sales for a successful fundraising event by 30%.

Customer Service Associate Team Leader

Education Empowerment
05.2018 - 11.2020
  • Provide direct customer support to internal and external customers.
  • Mentor and counsel clients with disabilities.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Assist customers with setting appointments, special order requests, and arranging merchandise pick-up.

Management Assistant/Canvasser

For Our Future
01.2017 - 12.2018

Take care and serve the people in the communities and work hard to make sure our parties win.

  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Received and routed business correspondence to help department or staff members.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
    Received and routed business correspondence to correct department or staff members
  • Conducted thorough research using diverse resources to assist the professional staff with routine and particular project tasks.

Manager Assistant/ Photo Lab

CVS
07.2006 - 04.2009
  • Worked directly with management to make sure clients were satisfied and increased sales each month.
  • Repaired photo and took passport photo as well.
  • Answered and managed incoming and outgoing calls.
  • Resolve customer's problem
  • Research and update all required materials.

Education

Life Insurance Agent - undefined

Primerica
Orlando, FL
2012

Bachelor of Science - Psychology/ Sociology

University Of South Florida
Tampa, FL
2010

Associate of Science - Health Science

Polk State College
Winter Haven, FL
2006

Skills

  • Web Designer/Logo Designer
  • Leadership Skills
  • Content Developer
  • Author/blogger
  • Marketing Automation
  • Secretary Skills
  • Project Management
  • SEO
  • Keyword Search
  • B2B

HOBBIES

Singing, Traveling, Writing, Family,

Timeline

Marketing Assistant

AT Radiology
01.2023 - 11.2023

Marketing and Public Relations Consultant

Tessier Law Firm
01.2022 - 12.2022

Customer Service Associate Team Leader

Education Empowerment
05.2018 - 11.2020

Management Assistant/Canvasser

For Our Future
01.2017 - 12.2018

Freelance Web Developer

N/A
01.2012 - Current

Manager Assistant/ Photo Lab

CVS
07.2006 - 04.2009

Life Insurance Agent - undefined

Primerica

Bachelor of Science - Psychology/ Sociology

University Of South Florida

Associate of Science - Health Science

Polk State College
Ruth Fenelon