Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruth Frisby

Mount Holly,NJ

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Virtua Urgent Care
07.2020 - Current
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
  • Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Lead Medical Assistant

Virtua Garden State Pulmonary
06.2015 - 07.2020
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
  • Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
  • Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
  • Conducted regular quality assurance evaluations across all aspects of clinic operations to identify areas for improvement and implement corrective actions accordingly.

Medical Assistant

Elmwood Family Physicians
01.2014 - 06.2015
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Verified patient insurance coverage and collected required co-payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Assistant Intern

The Wound Healing Center Of Our Lady Of Lourdes
11.2013 - 01.2014
  • Duties: answering phones, charting, vital signs, wound care, patient triage, insurance verification, scheduling, assisting physician with minor surgery, sterilization, prepared sterile fields, Doppler Scans, dressing and bandaging wounds, diabetic wound care, cast removal
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Maintained clean and safe clinic environment to prevent injuries.

Assistant Teacher

Different and Wonderful Learning Center
02.2012 - 07.2013
  • Assisted with writing lesson plans on a monthly basis, Served breakfast, lunch, and snack daily, conducted projects with the children pertaining to what they are learning, created bulletin boards monthly, Washed and sanitized the classroom and the classroom toys daily.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Assisted in lessons, curriculum and homework planning.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.

Assistant Teacher

Rising Stars Learning Center
11.2011 - 02.2012
  • Prepared all meals for children attending the center, assisted head teacher for Pre-K classroom with daily tasks, Supervised the After School Program, serving snack and providing help with homework, Covered for Head Teachers as needed
  • Supervised recess, lunch and daily student intake and dismissal.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.

Direct Care Assistant- Private Care

Yvonne Arnold
07.2011 - 12.2011
  • Assisted an elderly woman who has Alzheimer's disease.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Alleviated stress anxiety among family members through regular updates reassurances about the wellbeing of their loved one.
  • Improved patient quality of life by providing compassionate care and assistance with daily living activities.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and toileting to maintain cleanliness and dignity.
  • Safeguarded patients from potential hazards by monitoring surroundings and implementing appropriate safety measures.
  • Maintained entire family's schedule and organized events.

Education

Professional Medical Assistant -

Harris School of Business
Voorhees, NJ

Associate of Science -

Rowan College At Burlington County
Mount Laurel

Skills

  • HIPAA Compliance
  • Clinical Leadership
  • Insurance Verification and Billing
  • Vital signs monitoring
  • Scheduling and Appointment Management
  • Staff Oversight
  • Medical office administration
  • Performance Improvement
  • Critical thinking abilities
  • Professionalism and Ethics
  • Team building and supervision
  • Inventory and supply management

Certification

  • RMA - Registered Medical Assistant, 2014
  • CPR/First Aid Certified, current

Timeline

Lead Medical Assistant

Virtua Urgent Care
07.2020 - Current

Lead Medical Assistant

Virtua Garden State Pulmonary
06.2015 - 07.2020

Medical Assistant

Elmwood Family Physicians
01.2014 - 06.2015

Medical Assistant Intern

The Wound Healing Center Of Our Lady Of Lourdes
11.2013 - 01.2014

Assistant Teacher

Different and Wonderful Learning Center
02.2012 - 07.2013

Assistant Teacher

Rising Stars Learning Center
11.2011 - 02.2012

Direct Care Assistant- Private Care

Yvonne Arnold
07.2011 - 12.2011

Professional Medical Assistant -

Harris School of Business

Associate of Science -

Rowan College At Burlington County

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Ruth Frisby