Ruth Gavilanes
Support Services/ Client Relations
Lancaster,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Child Care Provider
Betancourt Family
Los Angeles, CA
11.2020 - 08.2022
- Planned and guided age-appropriate tasks like reading, crafts and [Type].
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Met with parents about daily activities, positive developments, and issues.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept notes of behavior issues, food served, and medications administered to children.
- Introduced children to educational games and activities to boost learning.
- Utilized positive reinforcement techniques to encourage good behavior.
- Assisted in potty training and other daily hygiene activities to support child development.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Worked with children to develop good cognitive, physical and language skills.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Encouraged children to develop healthy social and emotional skills.
- Liaised with parents and guardians to discuss child progress.
- Developed age-appropriate activities and crafts to engage children.
- Provided emotional support and guidance to children during difficult times.
Cafeteria Worker
Antelope Valley Union High School District
Lancaster, CA
09.2006 - 08.2021
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted cashiers with processing customer payments and documenting orders.
- Received and stored incoming supplies according to procedures.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Tracked meal purchases and accepted payments at cash register.
- Cleaned and sanitized surfaces, tools and equipment.
- Provided exemplary service to students, staff and visitors.
- Restocked condiments, beverages and utensils per expected use levels.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Served food according to temperature, safety and presentation guidelines.
- Processed payments for orders and provided customers with change.
- Arranged tables and chairs for special occasions and events.
- Addressed customer complaints and inquiries to verify satisfaction.
- Established rapport with customers by providing friendly and attentive service.
- Provided attentive service and proactively assessed guest needs.
- Set up advertising signs and displays on shelves, counters and tables.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted customers with carry-out service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Education
High School Diploma -
08.1983 - 06.1986
No Degree - Child Development
Skills
Cultural sensitivity
Care Planning
Early childhood development
Social and academic development
Safety awareness
Emotional development
Early Childhood Education
Child Supervision
Childcare
Child development
Cleaning requirements
Housekeeping
Healthy environments
Activity Planning
Diaper changes and feedings
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Child Care Provider - Betancourt Family
11.2020 - 08.2022
Cafeteria Worker - Antelope Valley Union High School District
09.2006 - 08.2021
John Marshall High School - High School Diploma,
08.1983 - 06.1986
Antelope Valley College - No Degree, Child Development