Ruth Graham
Reddick,FL
Summary
Accomplished Certified Respiratory Therapist with a proven track record at Munroe Regional Hospital, enhancing patient outcomes through expert administration of aerosol therapy and exceptional patient education. Demonstrated leadership in managing teams and fostering collaborative environments, significantly improving patient satisfaction and care standards.
Certified respiratory professional trained to assess, diagnose and treat patients with breathing challenges. Patient problem-solver with excellent communication skills and practiced expertise at connecting with patients and earning trust. Works well with full medical team and excels at teaching patients and team members how to administer respiratory treatments.
Overview
25
25
years of professional experience
Work History
Practice Manager
Texas Children's Hospital
03.2004 - 08.2023
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Developed close working relationships with front office and back office staff.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Supervised team of 20 office personnel.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
Respiratory Therapist
Rotech Medical and DME Company
01.1999 - 08.2004
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
- Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
- Served as a resource for staff and patients on the safe use of supplemental oxygen, ensuring optimal therapeutic benefits.
- Maintained accurate patient records to track patients' medical history and treatment plans.
- Enhanced patient outcomes by effectively administering respiratory therapy treatments and interventions.
Manager/Certified Respiratory Therapist
Munroe Regional Hospital
04.1999 - 08.2002
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Ensured accurate documentation of patient progress, treatment plans, and medical histories for improved continuity of care.
Education
Associate of Science - Respiratory Therapy
Santa Fe Community College
Gainesville, FL06-1994
Skills
- Aerosol therapy
- Respiratory care protocols
- Bronchial hygiene
- Home care support
- Oxygen therapy
- Patient education
- Medication administration
- Patient care documentation
- Professional bedside manner
- Equipment setup
Timeline
Practice Manager
Texas Children's Hospital
03.2004 - 08.2023
Manager/Certified Respiratory Therapist
Munroe Regional Hospital
04.1999 - 08.2002
Respiratory Therapist
Rotech Medical and DME Company
01.1999 - 08.2004
Associate of Science - Respiratory Therapy
Santa Fe Community College
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