RUTH GRUBER
Emerado,ND
Summary
Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively unsupervised and quickly master new skills.
Overview
24
24
years of professional experience
Work History
Furniture Bookkeeper
Home of Economy
Grand Forks, ND
06.2023 - Current
- Provided consistent oversight of the vault, verifying funds accurately to ensure proper management and security while upholding financial integrity.
- Strengthened bank relationships and facilitated smooth transactions by engaging in effective communication for change orders.
- Ensured accurate financial management by efficiently balancing cashier bags and credit cards.
- Prepared and verified deposits, ensuring precise record-keeping and facilitating financial operations.
- Accurately recorded store sales utilizing Excel spreadsheets and computer software.
Cashier
TRDI
Grand Forks Air Force Base, ND
10.2022 - 02.2023
- Adeptly managed meal transactions using point-of-sale technology
- Consistently ensured cleanliness of surfaces by effectively sanitizing counters and meticulously sweeping/mopping floors
- Reconciled receipts at the end of each shift.
Cashier
Dollar General
Emerado, ND
05.2022 - 10.2022
- Managed closing of POS system at end of shift
- Utilized a POS system to accurately process customer orders and handle cash transactions
- Maintained neatness and order in stocking store merchandise
- Facilitated deposit processing at the bank.
Level 1 Consultant
ATOS
REMOTE
08.2020 - 05.2022
- Offered support to clients by helping them troubleshoot computer system problems
- Ensured accurate documentation of information through the use of ServiceNow computer software.
- Effectively resolved client queries and issues using ServiceNow's chat support function.
- Maintained positive working relationship with fellow staff and management.
Level 2 Employment Specialist
ATOS Oklahoma Employment Security Commission
REMOTE
06.2020 - 08.2020
- Provided support to claimants experiencing issues with their unemployment claims
- Ensured accurate note-taking by following state guidelines and utilizing appropriate software.
- Delivered exceptional service level by listening to concerns and providing appropriate solutions.
Help Desk Technician
Xerox Services/ATOS
Grand Forks, ND
10.2012 - 06.2020
- Troubleshot software and hardware for computer systems
- Identified and resolved problems by following appropriate steps with ServiceNow
- Acquired essential data for directing calls to appropriate call centers.
- Resolved customer inquiries in a timely manner while providing excellent customer service.
- Performed troubleshooting to diagnose and resolve technical issues.
- Ran diagnostic programs to resolve problems with applications or hardware devices.
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Assisted customers with various types of technical issues via email, live chat and telephone.
Property Manager
Broken Wheel Trailer Park
Emerado, ND
08.2000 - 04.2015
- Oversaw all property-related activities to guarantee safety, cleanliness, and adherence to state regulations.
- Managed rent payment process, ensuring accuracy and timeliness in transferring funds.
- Recruited and managed contractors for property maintenance tasks.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Managed all maintenance requests from tenants in a timely manner.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Education
Skills
- Strong customer service skills
- Proficient in Microsoft Office 365
- Accurate typing of 40 wpm
- Proficient in using ServiceNow to document notes
- Advanced computer skills
References
- Lanna Frantz, Business Owner, PO BOX 327, Hazelton, ND, 58544, 701-333-9272
- Olivia Messer, 3247 47th Street South, Suite B, Fargo, ND, 58104, 701-440-7880
- Serna Booth, 14675 98th Street Northeast, Bathgate, ND, 58216, 701-594-0228
- Kim Ellingson, 222 Harris Ave N, Park River, ND, 58270, 701-213-6027
References
References available upon request.
Timeline
Furniture Bookkeeper
Home of Economy
06.2023 - Current
Cashier
TRDI
10.2022 - 02.2023
Cashier
Dollar General
05.2022 - 10.2022
Level 1 Consultant
ATOS
08.2020 - 05.2022
Level 2 Employment Specialist
ATOS Oklahoma Employment Security Commission
06.2020 - 08.2020
Help Desk Technician
Xerox Services/ATOS
10.2012 - 06.2020
Property Manager
Broken Wheel Trailer Park
08.2000 - 04.2015
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