Ruth Gutierrez
San Bernardino,CA
Summary
A dedicated and hardworking employee committed to meet and exceed customer service expectations. Flexible and dependable team player.
Overview
15
15
years of professional experience
Work History
General Service Worker II
San Bernardino County Department Of Public Health
San Bernardino , CA
09.2022 - Current
- Continuously monitor the units email for requests from various county offices and confirm, update, prepare and coordinate the delivery or pick up of Covid-19 test kits.
- Manage Covid-19 test kits by tracking orders and ensuring adequate stock levels are maintained and make restock requests.
- Train Staff members and provide reception coverage.
Line Cage Cashier
Yamavaa Casino At San Manuel
San Bernardino, CA
04.2021 - Current
- Provide five star experience for customers with professional, friendly, positive, speedy service, and translate to and for Spanish speakers.
- Trained new staff.
- Process low and or high volume of cash advances, exchanges tickets or chips for cash following security protocols while maintaining confidentiality.
- Followed all procedures, gaming regulations and Title 31 compliance.
Sales Associate
THE HOMEDEPOT
Redlands, CA
12.2019 - 04.2021
- Assisted customers with friendly, fast and accurate scanning and bagging of purchased items, answered questions and gave directions to location of items, translated in Spanish,
- Trained new co-worker's.
- Watered plants, placed and received plant orders and maintained the garden department stocked, clean, and clear of debris.
Office Assistant IV
San Bernardino County I.H.S.S Public Authority
San Bernardino, CA
11.2008 - 08.2017
- Provided excellent customer service by providing individualized assistance and translated for Spanish speakers,
- Scheduled, fingerprinted, interviewed, approved and trained potential home care providers.
- Trained new employees and provided coverage when other staff members where out of the office.
- Used different computer systems to create, maintain, process and or enter general and confidential data,
- Printed, scanned, faxed, filed, emailed and assisted in mass mailings.
Education
High School Diploma -
San Gorgonio High School
San Bernardino, CA06.1996
Skills
- Strong Work Ethic
- Dependable and Responsible
- Team Player
- Vast experience using various office tools and equipment
- Fluent in Spanish
Timeline
General Service Worker II
San Bernardino County Department Of Public Health
09.2022 - Current
Line Cage Cashier
Yamavaa Casino At San Manuel
04.2021 - Current
Sales Associate
THE HOMEDEPOT
12.2019 - 04.2021
Office Assistant IV
San Bernardino County I.H.S.S Public Authority
11.2008 - 08.2017
High School Diploma -
San Gorgonio High School
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