State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Hi, I’m
Ruth Hale
Lima,OH
Summary
Overview
17
years of professional experience
Work History
Otterbein Senior Living
State Tested Nursing Assistant
08.2021 - Current
Job overview
- Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
- Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
- Improved patient care by providing compassionate and attentive assistance with daily living activities.
- Assisted in the delivery of high-quality healthcare by collaborating with nursing staff, physicians, and other healthcare professionals.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Allen Correctional Institution
Health Information Technician
06.2019 - 08.2021
Job overview
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Protected patient privacy by adhering to HIPAA regulations and maintaining strict confidentiality protocols.
- Boosted team productivity by providing training and support on health information systems to new staff members.
- Demonstrated commitment to ethical practices in handling sensitive patient information as part of an interdisciplinary healthcare team.
- Ensured compliance with state and federal regulations by regularly auditing patient charts for accuracy and completeness.
- Facilitated smooth communication between healthcare providers and patients with well-organized medical records management.
- Reduced errors in patient information by diligently verifying data entered into the electronic health records system.
Radio Hospital, Verizon Wireless Retailer
Sales Manager
08.2012 - 07.2018
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Kay Jewlers
Sales Associate
11.2017 - 06.2019
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Victoria Secret
Scheduling and Staffing Supervisor
11.2013 - 11.2017
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
Icing By Claire's
Assistant Store Manager
03.2007 - 08.2009
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
James A Rhodes State CollegeLima, OH
Associate Degree In Nursing from Nursing
University Overview
Apollo Career CenterLima, OH
from Nursing Assistance
08.2021
University Overview
Elmira Business InstituteElmira, NY
Medical from Medical Assisting
01.2010
University Overview
I was unable to graduate due to some unexpected personal life circumstances, but whilst I was attending, I was top of my class.
St. Francis High SchoolSaint Francis, MN
GED Diploma
06.2006
University Overview
Skills
- Bathing Assistance
- Patient Care
- Basic Life Support
- Vital signs monitoring
- Dressing assistance
- Compassionate Care
- Privacy and confidentiality
- Patient Assessments
- Feeding Assistance
- Specimen Collection
- Transfer Techniques
- Adaptive Learning
- Ambulation Assistance
- Medical Records Management
- Regulatory Compliance
- Reliable team player
- Direct Patient Care
- HIPAA Compliance
- Recording vital signs
- Patient-focused care
- Electronic Charting
- End of life care
- Documenting behaviors
- Dementia and Alzheimer's knowledge
- Responding to emergencies
- Geriatric Care
- Medical terminology knowledge
- Medical office administration
- CPR Certification
- CNA Certification
- Clinical Documentation
- Wound Care
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balancePaid sick leave401k matchHealthcare benefitsPaid time offFlexible work hoursCareer advancementCompany Culture4-day work weekTimeline
State Tested Nursing Assistant
Otterbein Senior Living
08.2021 - Current
Health Information Technician
Allen Correctional Institution
06.2019 - 08.2021
Sales Associate
Kay Jewlers
11.2017 - 06.2019
Scheduling and Staffing Supervisor
Victoria Secret
11.2013 - 11.2017
Sales Manager
Radio Hospital, Verizon Wireless Retailer
08.2012 - 07.2018
Assistant Store Manager
Icing By Claire's
03.2007 - 08.2009
James A Rhodes State College
Associate Degree In Nursing from Nursing
Apollo Career Center
from Nursing Assistance
Elmira Business Institute
Medical from Medical Assisting
St. Francis High School
GED Diploma
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