Ruth Hall
Spring,USA
Summary
Dynamic Office Administrator with a proven track record at Klein ISD, excelling in office management and customer service. Expert in streamlining operations and enhancing communication, I effectively coordinated events and ensured policy compliance. Adept at data entry and problem-solving, I fostered a collaborative environment while supporting diverse teams.
Overview
36
36
years of professional experience
Work History
Office Administrator
Klein ISD
Klein, TX
01.2022 - Current
- Streamlined campus operations through effective support of school administration.
- Greeted students, faculty, parents, and visitors, providing essential assistance.
- Checked in visitors according to school policy to maintain security protocols.
- Managed incoming calls, taking messages and addressing inquiries promptly.
- Assisted departments with project updates, including revisions to master school calendar.
- Collected cash payments for fees and recorded transactions accurately.
- Coordinated meetings and events to facilitate administrative functions.
- Cross-trained team members to ensure backup support during peak workloads.
Teaching Assistant
Klein ISD
01.2004 - 01.2022
- Assist various teachers with special needs students, print work and composition of schedules.
- Support students in the accomplishment of their daily and annual goals.
- Set IEP (Individualized Education Program) goals for students.
- Complete monthly transportation log and submit to Klein ISD Central Office.
Customer Service Representative
SW Bell
01.1994 - 01.1998
- Sell service to new customers and up-sell services to existing customers through outbound and inbound phone calls.
- Assist new customers in the activation of their new cellular phones and actively troubleshoot any issues or areas of concern.
Customer Service Representative
Xerox Corporation
01.1989 - 01.1994
- Receive inbound calls from existing customers in need of service to their Xerox equipment.
- Document and route their requirements to appropriate service technicians.
- Dispatch service calls to technicians to ensure prompt and effective resolution to customers’ needs.
Education
Lee College -
Lee College
Baytown, TX01.1986
High School -
Robert E. Lee High School
Baytown, TX01.1985
Skills
- Microsoft Office Suite
- Office management
- Customer service
- Data entry
- Cash handling
- Event planning
- Communication skills
- Time management
- Policy enforcement
- Visitor management
- Problem solving
- Record keeping
- Team collaboration
- Project coordination
References
Available upon request
Timeline
Office Administrator
Klein ISD
01.2022 - Current
Teaching Assistant
Klein ISD
01.2004 - 01.2022
Customer Service Representative
SW Bell
01.1994 - 01.1998
Customer Service Representative
Xerox Corporation
01.1989 - 01.1994
Lee College -
Lee College
High School -
Robert E. Lee High School
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