Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ruth Henriquez

Fort Washington,MD

Summary

Dedicated professional with a proven track record at Maxwell Finish Inc, excelling in customer service and POS system operations. Demonstrated ability to handle sensitive information with integrity and empathy, enhancing customer satisfaction and loyalty. Skilled in bilingual communication and cash handling, consistently maintaining high accuracy levels. Achieved significant repeat business through exceptional relationship-building and problem-solving skills.

Work History

Cashier / Customer Service

Michaels Cleaners
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Secretary

Maxwell Finish
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Education

High School Diploma -

Oxon Hill High School
Oxon Hill, MD
05.2016

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Order Taking
  • Payment Processing
  • POS system operations
  • POS Systems
  • Bilingual

Languages

Spanish/ English
Native or Bilingual

Timeline

Cashier / Customer Service

Michaels Cleaners

Secretary

Maxwell Finish

High School Diploma -

Oxon Hill High School

Similar Profiles

CREATE PROFILE
Ruth Henriquez