Ruth Herard
Panama City,FL
Summary
Dedicated and adaptable professional with a strong work ethic and a passion for learning. Brings patience and interpersonal skills to effectively understand diverse perspectives. Energetic and optimistic, seeking a long-term opportunity to leverage a versatile skill set in a collaborative environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Youth Specialist
Anchorage Children's Home
Panama City, FL
05.2024 - Current
- Supported youth's emotional well-being by addressing diverse needs related to autism and mental health disorders, including bipolar disorder and mood swings.
- Recognized emotional elevation in individuals and effectively deescalated situations to maintain a positive environment.
- Take care and monitor youth's physical needs (making sure youths get their medication not only on time but distributed correctly
- This also includes making sure hygiene is conducted, helping them learn cleaning responsibilities, and maintaining a healthy environment around them
- Ability to handle up to 6 youths or more at one time on my own
Unit Supply Specialist
Army National Guard
Marianna, FL
05.2020 - Current
- Served as a certified supply specialist, handling essential duties and tasks.
- Coordinated item shipments, ensuring on-time delivery to support operational needs
- Coordinated item transfers to improve efficiency in inventory management processes
- Maintained accurate records of stock inventory
- Create orders and processes for shipment
- Managed data entry and maintained filing procedures for online and physical records. Enhancing information accessibility
- Use a military grade system along with Microsoft apps like Teams, Excel
- Acquired knowledge of diverse regulations and the rules governing the Army.
- Learn how to manage money and funds in terms of equipment and etc…
Server
Getaway Grille and Bar
09.2023 - 07.2024
- Serve food and give great customer service
- Served food and drinks, contributing to positive customer dining experience
- Provide customer service and quality
- Learned new system for inputting food orders to streamline service
- Acquired skills in cash handling for efficient payment processing
- Cleaned dispensers and restocked shelves to maintain operational efficiency
Customer Service Representative
Navient
07.2023 - 11.2023
- Assisted customers with inquiries regarding Lifeline and ACP applications to ensure access to affordable internet and phone services
- Delivered detailed information on program enrollment and eligibility to guide customers through the application process
- Provided customer service support
- Maneuver through the Citrix system to quickly use documents and search ups for information
- Maintained a courteous demeanor, receiving consistent positive feedback from customers on voice, tone, and kindness
Front of House Team Member
Chipotle Mexican Grill
04.2022 - 04.2023
- Served customers with a smile while assisting with food orders to create a positive dining experience
- Delivered dependable customer care and service, ensuring satisfaction during each interaction
- Maintained a tidy environment for customers by organizing and cleaning common areas
- Replenished inventory on shelves to ensure product availability for customers and support smooth store operations
Volunteer
Heartland of Boca Raton
Boca Raton, FL
06.2018 - 07.2019
- Coordinated engaging activities for seniors, fostering social interaction and enhancing quality of life.
- Organized recreational activities to engage residents and promote social interaction.
- Provided companionship and emotional support to enhance residents' well-being.
- Assisted residents with daily living activities and personal care.
- Oversaw activities while ensuring safety standards, promoting a secure environment for seniors and patients.
Education
Associate's degree - Arts
Tallahassee Community College
04-2026
High school diploma -
Pompano Beach High School
Pompano Beach, FL05-2020
Skills
- Youth Program Development
- Youth Engagement Strategies
- Mentoring Youth
- Complaint resolution
- Customer service
- Materials handling vice
- Interpersonal skills
- Teamwork
- Food service
- Restaurant experience
- Hospitality
- Order fulfillment
- Order processing
- Order tracking
- Data entry
- Appointment scheduling
- Detail-oriented
- Efficiency improvement
- Food service
- Picking & packing
- Warehouse experience
- Bilingual
- Written Communication
- Microsoft Excel
- Microsoft Outlook
- Google Suite
- Windows
- Typing
- Phone communication
- Cash handling
- Social Media Management
- Video Production
- Photography
- Basic Math
- Cleaning
- Patient care
- Organizational skills
- Order processing
- Detail-oriented
- Google Suite
- Organizational skills
- Mentoring Youth
- Patient care
Certification
- Adobe Certified Associate, 11/01/18, I am a certified editor on Adobe.
- Top Secret Clearance
- ServSafe, Food Handler Certification
- Driver's License
Additional Information
Authorized to work in the US for any employer, Hardworking, Polite, Energetic, Easy to get comfortable around, Understanding, I volunteer whenever I'm available, I love helping the best way I can, Adaptable, Resilient, Serving my country while also juggling school
Awards
Most Exceptional Student, 05/01/14, The award was awarded to me for being the most exceptional student in my entire team/grade level. My teacher had told me I persevered and tried the most out of my peers.
Volunteer Experience
Heartland of Boca Raton, Boca Raton, FL, 06/01/18, 07/31/19, Coordinating fun activities for the seniors, Keeping everyone safe as we worked or played together, Cleaning up, supervising, and paying close attention and having great care with the seniors and patients
Languages
Haitian Creole, Expert
Military Service
Specalist, National Guard, United States, 05/01/20, 04/30/23, I specialize in supply logistics and am certified with military grade supply system, data and filing. I graduated my class with top scores in my field.
Timeline
Youth Specialist
Anchorage Children's Home
05.2024 - Current
Server
Getaway Grille and Bar
09.2023 - 07.2024
Customer Service Representative
Navient
07.2023 - 11.2023
Front of House Team Member
Chipotle Mexican Grill
04.2022 - 04.2023
Unit Supply Specialist
Army National Guard
05.2020 - Current
Volunteer
Heartland of Boca Raton
06.2018 - 07.2019
Associate's degree - Arts
Tallahassee Community College
High school diploma -
Pompano Beach High School