Ruth Hess

• Processed travel reimbursement requests while compiling, assembling, and distributing Board meeting materials.
• ·Optimized VP and Directors’ time by reading, researching, and routing all email correspondence, drafting letters, creating presentations and documentation, collecting, and analyzing information, and initiating telecommunications.
• Managed travel arrangements, including hotel booking, transportation, and meal coordination.

· Streamlined internal processes to support senior executives companywide while collaborating with internal and external stakeholders to expedite workflow.

• Functioned as a liaison to facilitate communication between upper management and employees.
• Planned and orchestrated work to ensure the senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld.
• Assisted in the meetings maintaining accurate records and meeting notes/minutes.

• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Greeted guests in with friendliness and professionalism.
• Assisted manager in all aspects of business operations.
• Volunteered to help with special projects of varying degrees of complexity.
• Proofread and edited documents for accuracy and grammar.

• Expedited insurance authorizations, refining billing process Assisted clinical staff, improving patient documentation
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Received, recorded and filed medical payments by check, cash, and credit card.
• Obtained pre-authorization from insurance companies ahead of medical services.
• Reconciled daily payments received and prepared deposits for smooth office finances.

• Input high volume of monthly invoices with consistent accuracy.
• Identified and resolved internal accounting variances, promoting data accuracy.
• Managed accounts payable and receivables and payroll.
• Maintained accounting records utilizing in-house and client systems.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
• Streamlined daily reporting information entry for efficient record keeping purposes.

• Planned, designed, and scheduled phases for large projects.
• Negotiated and managed third-party contracts related to project deliverables.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Established administrative work procedures to track staff's daily tasks.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

• Conducted detailed client intakes and entered information into company database.
• Prepared legal briefs, motions, and pleadings.
• Conferred with clients and other involved parties to gather and track case information.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.