Summary
Overview
Work History
Education
Skills
Timeline
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Ruth Hurt

Zeeland,MI

Summary

Well-regarded School Bus Driver offers clean driving history and strong safety record. Gets along well with students, bus monitors and teachers. Compassionate with students and great at resolving conflicts. Keeps bus clean and well-maintained with daily care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

School Bus Driver

Zeeland Public Schools
Zeeland, MI
01.2017 - Current
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained Michigan driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Communicated information to parents to promote good communication and transparency.
  • Created and enforced bus rules and kept expectations posted.
  • Held special assemblies to explain rules and emergency bus procedures to students.

School Bus Driver

Dean Transportation
Holland , MI
08.2012 - 01.2017
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Maintained Michigan's driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Communicated information to parents to promote good communication and transparency.
  • Obeyed federal, Michigan and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Monitored bus heating, lighting and ventilation systems.

Customer Service Specialist

Carnival Cruise Lines
Holland, MI
06.2007 - 09.2014
  • Managed over 50 customer calls per day.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Complied with company policies and procedures by encouraging positive and effective work environment among employees.
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Resolved concerns with products or services to help with retention and drive sales.

Owner

AC&D Wholesale Clutch Rebuilders
Royal Oak , MI
08.1991 - 09.1996
  • Founded and managed [clutch rebuilding business, growing revenue to $100,000 in first year.
  • Managed day-to-day business operations.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Aligned branding initiatives and sales strategies with client goals.
  • Prepared annual budgets with controls to prevent overages.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Trained and motivated employees to perform daily business functions.

Education

No Degree - Education

Wayne State University
Detroit, MI

Associate of Applied Science - Human Resources Management

Davenport University
Grand Rapids, MI
01.2000

Skills

  • Dependable and reliable
  • GPS and route planning
  • Safe driver training
  • Vehicle systems maintenance
  • Effective communication skills

Timeline

School Bus Driver

Zeeland Public Schools
01.2017 - Current

School Bus Driver

Dean Transportation
08.2012 - 01.2017

Customer Service Specialist

Carnival Cruise Lines
06.2007 - 09.2014

Owner

AC&D Wholesale Clutch Rebuilders
08.1991 - 09.1996

No Degree - Education

Wayne State University

Associate of Applied Science - Human Resources Management

Davenport University

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Ruth Hurt