Ruth King
Bronson,FL
Summary
Energetic and organized individual with knack for precision and efficiency in managing office tasks. Well-versed in medical terminology and healthcare procedures, offering proficiency in scheduling, patient records management, and communication. Dedicated to enhancing patient care and operational efficiency within medical setting.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Medical Secretary
Transformations At Mending Fences
02.2023 - Current
- Streamlined office operations for increased efficiency, organizing medical records and maintaining patient confidentiality.
- Facilitated patient flow in the clinic by coordinating appointments to various providers.
- Contributed to a positive workplace culture by fostering teamwork among administrative staff and proactively addressing any conflicts that arose.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and follow-up procedures.
- Improved interdepartmental communication by serving as a liaison between physicians, nurses, and other healthcare professionals.
- Maintained high levels of patient satisfaction through exceptional customer service skills during phone interactions or face-to-face encounters.
Pharmacy Technician
Corizon Health
02.2018 - 02.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Scheduler Billing Clerk
Omni Homecare
07.2005 - 07.2011
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Education
High School Diploma -
Lake Weir High School
Ocala, FL06.1982
Skills
- Organizational growth
- HIPAA regulations
- Professional telephone etiquette
- Telephone customer support
- Medicare/Medicaid
- Electronic health records experience
- Patient scheduling proficiency
- Insurance verification
- Medical terminology
- Medical office procedures
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Timeline
Senior Medical Secretary
Transformations At Mending Fences
02.2023 - Current
Pharmacy Technician
Corizon Health
02.2018 - 02.2023
Scheduler Billing Clerk
Omni Homecare
07.2005 - 07.2011
High School Diploma -
Lake Weir High School
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Similar Profiles
Kendra JonesKendra Jones
CMHC/Owner/Operator at Mending Minds TherapyCMHC/Owner/Operator at Mending Minds Therapy
Olwen BennOlwen Benn
Medical Concierge at Mending Our MindsMedical Concierge at Mending Our Minds
Emily Walker-HueyEmily Walker-Huey
Mental Health Services Coordinator at Mending MattersMental Health Services Coordinator at Mending Matters