Ruth Lazar
Owings Mills,MD
Summary
Office manager with expertise in accounts payable and Quick Books Online bookkeeping at Honest Abe Home Services. My proactive approach and ability to supervise effectively set me apart, making me a valuable asset to any team.
Overview
11
11
years of professional experience
Work History
Accounts Payable Bookkeeper
Honest Abe Home Services
Owings Mills, MD
12.2013 - Current
- Processed invoices and payments accurately and timely.
- Reconciled accounts payable transactions to ensure accuracy.
- Maintained accurate records and filing system for all accounts payable documents..
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Assisted with month-end closing activities such as accruals and journal entries.
- Investigated and resolved any discrepancies in payment processing.
- Responded promptly to inquiries from vendors regarding invoice status or payment information.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
Office Manager
Honest Abe Home Services
Owings Mills, MD
12.2013 - Current
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Used judgment and initiative in handling confidential matters and requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Education
Bachelor of Arts - English And History.
Marion College
Indpls IN06-1977
Skills
- Quickbooks online bookkeeping
- Transaction entry
- Accounts Receivable
- Bank Statement Reconciliation
- Inbound and Outbound Calling
- Appointment Scheduling
- Courteous demeanor
- Tactful and diplomatic
- Collections
- Problem Resolution
- Complaint Handling
- Inbound Customer Service
Timeline
Accounts Payable Bookkeeper
Honest Abe Home Services
12.2013 - Current
Office Manager
Honest Abe Home Services
12.2013 - Current
Bachelor of Arts - English And History.
Marion College
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