Ruth Lewis

Certified Nursing Assistant /Unit Secretary

East Texas Medical Center

12.2000 - 02.2018

Transported patients between rooms and appointments or testing locations.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Built rapport with patients and families, providing emotional support during difficult times.
Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Followed directions of licensed nurses to administer medications and treatments.
Prevented cross-contamination by cleaning and sterilizing equipment.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Upheld infection control and prevention policies across different patient-facing areas.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Delivered high-quality care to [Type] patients in hospital facility.
Documented patient information and care activities in electronic health record.
Facilitated personal hygiene management, feeding and ambulation.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
Maintained clean and safe environment, reducing risk of infections and promoting health.
Advocated for patient rights and needs, ensuring respectful and ethical care.
Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
Supported patients with personal care tasks to preserve dignity and promote independence.
Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
Improved patient satisfaction with empathetic listening and addressing concerns promptly.
Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Enhanced office productivity by handling high volume of callers per day.
Managed incoming calls and directed to appropriate department.
Maintained rapport with physicians, nurse,s and other healthcare personnel.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained patient confidentiality in line with HIPAA regulations.
Transcribed doctors' medication orders, lab test requests, and care plans.
Provided information for patient admissions and discharges to foster timely processing.
Processed lab paperwork and requests according to physicians' orders.
Maintained current and accurate medical records for patients.
Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Ensured accuracy of medical documentation by meticulously transcribing physician orders and verifying information with nursing staff as needed.
Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
Facilitated smooth discharge processes for patients, providing necessary documentation and instructions for follow-up care as directed by physicians or nurses.
Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
Served as a liaison between the unit secretary team and other departments within the hospital, fostering strong working relationships that benefited overall facility function.
Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Upheld a high standard of patient service by addressing concerns and resolving issues in a timely, empathetic manner.
Monitored inventory levels and advised management of need for replenishment.
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Placed new supply orders, managed inventory and restocked clerical spaces.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Received and routed laboratory results to correct clinical staff members.
Prepared and processed patient referrals and transfer requests.
Performed various administrative tasks by filing, copying and faxing documents.
Assisted in reducing errors in medication administration by accurately transcribing physician orders.
Streamlined discharge process, ensuring patients received clear instructions and follow-up information.
Improved departmental communication with efficient handling of phone calls and messages.
Scheduled patient appointments to maximize healthcare provider availability.
Facilitated smooth operation of nursing unit by efficiently managing supplies and equipment.
Contributed to significant reduction in patient wait times by efficiently handling patient check-ins and documentation.
Enhanced patient satisfaction by providing empathetic support and clear communication during stressful situations.
Enhanced patient confidentiality by diligently adhering to HIPAA regulations in all communications and record handling.
Maintained clean and organized front desk, contributing to welcoming environment for patients and visitors.
Optimized patient flow through unit by effectively managing bed assignments and transfers.
Reduced administrative burden for nurses, allowing more time for patient care, by taking over clerical duties.

Summary

Overview

Work History

Certified Medical Assistant

Certified Nursing Assistant /Unit Secretary

Education

High School Diploma -

Skills

Accomplishments

Certification

Timeline

Certified Medical Assistant

Certified Nursing Assistant /Unit Secretary

High School Diploma -

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