Ruth Liberato
Salisbury,NC
Summary
Behavioral health professional with solid track record in creating and executing effective behavior plans to enhance client outcomes. Recognized for strong team collaboration and adaptability in dynamic environments. Specializes in applied behavior analysis and client-centered therapeutic approaches.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Behavioral Therapist
Compleat Kidz
Concord, NC
08.2024 - Current
- Designed and implemented individualized treatment plans to enhance client behavioral outcomes.
- Monitored client progress, adjusting strategies to ensure effective therapy interventions.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Provided training and mentorship to junior therapists in evidence-based practices.
- Maintained accurate documentation of therapy sessions and client progress reports.
- Developed strong rapport with clients and families, fostering trust and open communication for optimal therapy outcomes.
- Advocated for clients' needs within educational and community settings, promoting access to resources.
- Performed ongoing data collection and analysis to measure the effectiveness of implemented interventions, making necessary adjustments as needed.
- Enhanced treatment effectiveness by collaborating with multidisciplinary teams, including psychologists, social workers, and teachers.
- Demonstrated professionalism through punctuality, effective time management skills, and reliable attendance at work-related events such as meetings or trainings.
- Supported clients in achieving personal goals, providing consistent encouragement and celebrating milestones.
- Increased client engagement during therapy sessions with creative activities tailored to their interests and abilities.
TA/ Med tech
Piedmont Residential Development Center
05.2022 - Current
- Provided attentive and compassionate care to elderly individuals on a daily basis
- Assisted with activities of daily living, such as bathing, dressing, and meal preparation
- Administered medications according to prescribed schedule and recorded any changes in health status
- Monitored vital signs and reported any concerns to healthcare professionals
- Created and implemented engaging activities to promote mental and physical stimulation
- Maintained a clean and safe living environment for clients
- Communicated effectively with family members and healthcare team to ensure continuity of care
- Demonstrated patience, empathy, and understanding in all interactions with clients
- Completed daily documentation and reports accurately and in a timely manner
- Accompanied clients to appointments and assisted with transportation as needed
Sales representative
Metro PCS
02.2020 - 05.2022
- Developed and maintained relationships with a portfolio of clients, resulting in a 15% increase in sales
- Utilized effective sales techniques to close deals and meet sales targets consistently
- Provided excellent customer service, resulting in a 98% customer satisfaction rate
- Negotiated pricing and contract terms with clients to maximize profits and maintain strong relationships
Customer service representative
Apple
12.2018 - 02.2020
- Resolved customer issues efficiently and effectively, resulting in a 95% customer satisfaction rate
- Processed customer orders and returns accurately and in a timely manner
- Assisted customers with inquiries, complaints and requests in a professional and helpful manner
- Maintained a high level of product knowledge to provide accurate and helpful information to customers
- Collaborated with crossfunctional teams to ensure prompt and satisfactory resolution of customer concerns
- Provided product recommendations and upsell opportunities to increase sales and customer retention
- Handled a high volume of customer calls and emails while maintaining a positive and friendly attitude
- Received multiple commendations from customers for excellent service and problemsolving skills
- Trained new customer service representatives on company policies, procedures, and customer service best practices.
Education
GED -
Rowan Cabbarus Community College
Salisbury, NC05.2024
Associate of Arts - Social Work
Rowan Cabbarus Community College
Salisbury, NC05.2026
Skills
CPR certified
Empathy
Time management
Strong communication skills
Some technical knowledge
Active listener
Patience
Problem solving
Adaptability
Functional communication training
Discrete trial teaching
Natural environment training
Social skills development
Prompting techniques
Data collection
Incidental teaching
Motor skills development
Applied behavior analysis
Error correction
Toilet training
Transition planning
Certification
- CPR
- PCA
- RBT
Timeline
Registered Behavioral Therapist
Compleat Kidz
08.2024 - Current
TA/ Med tech
Piedmont Residential Development Center
05.2022 - Current
Sales representative
Metro PCS
02.2020 - 05.2022
Customer service representative
Apple
12.2018 - 02.2020
GED -
Rowan Cabbarus Community College
Associate of Arts - Social Work
Rowan Cabbarus Community College