Ruth Lunn
Waterville,ME
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proven ability to enhance team collaboration and streamline processes. Recognized for exceptional communication skills and meticulous attention to detail, ensuring client satisfaction and operational efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
MaineGeneral Medical Center
Business Office
08.2011 - 04.2024
2011 - 2024 MaineGeneral Medical Center, Waterville, ME
- Account Resolution Specialist
- Customer Service Supervisor
- Billing Specialist
- Customer Service Specialist
2008 - 2010 Synergy Solutions Fort Kent, ME
- Front Line Customer Service - Medicare Part D Drug Plan Enrollments
1974 - 2007 State of Maine
Department. of Public Safety 2001 - 2007
- State Bureau of Identification - Criminal History, Sex Offender Registry and Automated Fingerprint Identification System (AFIS)
* Director 2006 - 2007
* Supervisor 2001 - 2006
* Subject Matter Expect - Business Re-engineering Criminal
History Record Information Project
Health and Human Services 1974 - 2001
- Bureau of Family Independence
* Subject Matter Expect ACES project
* Fort Kent Regional Office Unit Supervisor
* MaineCare Program Manager
* Statewide Trainer for MaineCare Eligibility - Muskie Institute
* Community Care Worker - Foster Home Licensing
* Front Line Eligibility Worker - TANF, Food Stamps, MaineCare
Education
Bachelor of Science - Physical Education, Sports Mgment, Life Sciences
University of Maine, Presque Ise
Presque Isle MaineSkills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Multitasking
- Computer skills
- Excellent communication
- Attention to detail
- Microsoft office
- Decision-making
- Active listening
- Customer relations
- Critical thinking
- Calm under pressure
- Data entry
Recognitions
- Letter of Appreciation and Quality for Interview Training Regions 4 & 5 - Paul LeVecque, BFI Director
- Letter of Recognition and Appreciation for Sugarloaf training for BFI - Commissioner Roland Ives
- Department of Public Safety Employee of the Year
Timeline
MaineGeneral Medical Center
Business Office
08.2011 - 04.2024
Bachelor of Science - Physical Education, Sports Mgment, Life Sciences
University of Maine, Presque Ise
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