Ruth Macdonald
Columbia,MD
Summary
Dedicated administrative professional with a focus on meticulous record management and effective communication. Skilled in multi-tasking and collaborating with staff and students to enhance operational efficiency and maintain compliance with educational policies.
Overview
11
11
years of professional experience
Work History
Teachers' Secretary
Howard County Public School System
2022.08 - 2024.09
- Acted as the first point of contact for two different public school locations (.5 at CCES and .5 at VES), staff, and community.
- Managed records for student enrollment, transfers, and withdrawals.
- Enrolled students by verifying required, legal residential documents and birth dates.
- Documented excused and unexcused absence notifications in adherence to HCPSS's policies and guidelines.
- Supported staff with Student 504 plans.
- Recorded late arrivals and early dismissals following ID verifications.
- Multi-tasked while receiving and transferring incoming phone calls and/or emails to appropriate staff.
- Collaborated and maintained professional rapport with administration, staff, and students.
- Organized and self-motivated with little supervision.
Permanent Building Substitute Teacher
Howard County Public School System
2021.10 - 2022.08
- Followed the Lead Teacher's instructional classroom plans while maintaining the daily routine.
- Fostered a positive classroom environment to enhance student engagement and learning.
- Adapted instructional strategies to meet diverse student needs and learning styles.
- Collaborated with teachers to support classroom management and student behavior interventions.
- Utilized educational technology tools to facilitate interactive learning experiences.
- Maintained open communication with parents regarding student development and performance.
Human Resources Administrative Assistant
Howard County General Hospital
2017.08 - 2018.01
- Administrative Assistant to the Assistant Director of Human Resources.
- Provided clerical and operational support.
- Ensured compliance with licensure/certifications with all departments by keeping accurate records of expiration/renewal dates.
- Maintained and updated personal employee records.
- Assisted and directed employees to applicable resources relating to employment inquiries.
- Managed and updated employment information to honor milestone anniversaries.
Human Resources Recruiter
Howard County General Hospital
2015.08 - 2016.08
- Sourced and proactively sought candidates by co-hosting career fairs at various locations.
- Screened and reviewed resumes and conducted phone and in-person interviews.
- Scheduled interviews and communicated with department managers for potential hire.
- Confirmed compensation and extended official job offers accordingly and within a two week time frame.
Human Resources Front Desk Receptionist
Howard County General Hospital
2014.07 - 2015.07
- First point of contact for Human Resources and Occupational Health employees and/or guests.
- Multi-tasked in high volume institute, receiving and directing calls to appropriate departments within the hospital.
- Assisted Recruiters with controlling high traffic employment inquiries.
- Welcomed and navigated New Hires with the onboarding process by reviewing and recording personal/legal document verification .
- Communicated, efficiently with co-workers and employees while maintaining professional rapport and adhering to HIPAA guidelines.
Human Resources File Clerk
Howard County General Hospital
2014.02 - 2014.07
- Filed personal records for Howard County General Hospital employees.
- Made copies and filed guest/patient grievances and/or concerns.
- Assisted Front Desk Receptionist with any clerical duties and/or projects.
Education
Bachelor of Arts - Social Sciences
Rowan University
Glassboro, NJSkills
- Knowledgeable with the HCPSS policies and guidelines: Familiar with the Family Educational Rights and Privacy Acts and state policies and regulations
- Enrollment management
- SIS technical proficiency
- Records management
- Multitasking in high volume and diverse environments
- Effective communication
- Schedule management
Timeline
Teachers' Secretary
Howard County Public School System
2022.08 - 2024.09
Permanent Building Substitute Teacher
Howard County Public School System
2021.10 - 2022.08
Human Resources Administrative Assistant
Howard County General Hospital
2017.08 - 2018.01
Human Resources Recruiter
Howard County General Hospital
2015.08 - 2016.08
Human Resources Front Desk Receptionist
Howard County General Hospital
2014.07 - 2015.07
Human Resources File Clerk
Howard County General Hospital
2014.02 - 2014.07
Bachelor of Arts - Social Sciences
Rowan University