Ruth Makenzi
Katy,Texas
Summary
Highly skilled and enthusiastic professional with more than 16 years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Nursing House Supervisor
Nexus Children's Hospital
02.2020 - Current
- Improved patient satisfaction by implementing efficient nursing schedules and staff assignments.
- Collaborated with physicians and other healthcare professionals to develop comprehensive care plans tailored to individual patient needs.
- Developed strong relationships with patients'' families, addressing concerns and providing updates on their loved ones'' conditions.
- Enhanced nursing staff performance by conducting regular training sessions and providing constructive feedback.
- Ensured compliance with healthcare regulations through thorough documentation and adherence to protocols.
Pediatric Home Health Nurse
Epic Health Services
06.2016 - 02.2020
- Improved patient outcomes by providing comprehensive pediatric health care services in a home setting.
- Enhanced family satisfaction with personalized, compassionate nursing care for pediatric patients.
- Administered prescribed medications and treatments to maintain optimal patient health and recovery.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to each child''s unique needs.
Clinical Field Staff Supervisor
Encompass Home Health
08.2016 - 02.2017
- Enhanced team productivity by implementing efficient scheduling and task delegation practices.
- Improved employee retention rates by fostering a positive work environment and addressing staff concerns proactively.
- Ensured high-quality customer service through continuous staff training, monitoring, and feedback sessions.
- Conducted regular performance reviews, setting clear expectations for each team member and identifying areas needing improvement or additional support.
Quality Assurance Nurse
Evangel Health Care Charities
11.2014 - 04.2016
- Enhanced compliance with regulatory standards through diligent monitoring of nursing procedures and protocols.
- Supported continuous improvement initiatives, leading to higher patient satisfaction scores and overall better care outcomes.
- Provided ongoing education and support for nursing staff in understanding and adhering to quality assurance standards, fostering a culture of excellence within the department.
- Improved patient care quality by conducting thorough audits of nursing practices and documentation.
Director of Nursing
Salvation Healthcare
10.2009 - 05.2013
- Improved patient care quality by implementing evidence-based nursing practices and protocols.
- Reduced hospital readmission rates through effective discharge planning and patient education.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
Medical Surgical Registered Nurse
Spring Branch Medical Center
06.2008 - 08.2009
- Enhanced patient recovery by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions by providing thorough discharge education and follow-up instructions for patients and their families.
- Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.
- Improved patient satisfaction scores by consistently providing compassionate, empathetic, and culturally sensitive care.
Education
Master of Science - Nursing
University of Houston
Houston, TX12.2015
Bachelor of Science - Nursing
University of Houston - Victoria
Victoria, TX12.2011
Associate of Science - Nursing
Houston Community College
Houston, TX05.2008
Skills
- HIPAA Compliance
- Quality Improvement
- Care Planning
- Clinical Leadership
- Compassionate Care
- Ethical Practice
- Critical Thinking
- Process Implementation
- Employee Performance Evaluations
- Decision-Making
- Employee Supervision
- Employee Work Scheduling
- Interdepartmental Functions Coordination
Timeline
Nursing House Supervisor
Nexus Children's Hospital
02.2020 - Current
Clinical Field Staff Supervisor
Encompass Home Health
08.2016 - 02.2017
Pediatric Home Health Nurse
Epic Health Services
06.2016 - 02.2020
Quality Assurance Nurse
Evangel Health Care Charities
11.2014 - 04.2016
Director of Nursing
Salvation Healthcare
10.2009 - 05.2013
Medical Surgical Registered Nurse
Spring Branch Medical Center
06.2008 - 08.2009
Master of Science - Nursing
University of Houston
Bachelor of Science - Nursing
University of Houston - Victoria
Associate of Science - Nursing
Houston Community College
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