Ruth Malloy
Peoria,AZ
Summary
Organized Shipping Clerk offers 20+ year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating on different internet platforms.
Overview
15
15
years of professional experience
Work History
Shipping and Receiving Manager
Anne Koplik Designs
04.2016 - 07.2023
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Pulled, verified, and packaged items for shipment.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
- Determined most cost-effective procedures and routes for shipments.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Communicated with vendor representatives to resolve damaged shipments and item shortages
- Pulled, verified, and packaged items for shipment
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Determined most cost-effective procedures and routes for shipments
- Prepared shipping documents and invoices, processed payments, and fielded client questions
- Organized storage areas to optimize materials movements and minimize labor hours
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules
- Orchestrated routing by producing accurate shipping documentation and package labels
- Served as primary technical resource on shipping products for customers and employees
- Held responsibility for both profits and losses of business
- Collaborated with Production to manage supplier relationships, product inventory and purchasing across multiple companies
Assistant Store Manager
FedEx Office And Print
02.2008 - 01.2016
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Created and maintained safe and secure work environments for employees
- Reconciled daily sales transactions to balance and log day-to-day revenue
Education
GED -
Harrison High School
Harrison, NY06.1980
Skills
- Budget Preparation and Management
- Verbal and Written Communication
- Product Transportation
- Organizational Requirements Monitoring
- Customer Satisfaction
- Microsoft Excel
- Outgoing Shipments Oversight
- Shipment Routing
- Invoicing Understanding
- Documentation Management
Timeline
Shipping and Receiving Manager
Anne Koplik Designs
04.2016 - 07.2023
Assistant Store Manager
FedEx Office And Print
02.2008 - 01.2016
GED -
Harrison High School
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