Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruth McClure

Orrstown,PA

Summary

Dynamic and results-oriented professional with 10+ years of versatile knowledge and experience, adept in operations management and team supervision. Excelled in enhancing workplace safety and streamlining daily workflows, significantly improving operational efficiency. Skilled in issue resolution and strong communication, consistently achieving high customer satisfaction and team performance.

Overview

20
20
years of professional experience

Work History

Day Shift Supervisor

ABM Industries
09.2022 - Current
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Resolved complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Organized and used industrial cleaning products following strict safety procedures.

Online Business Owner

McClure Collectibles
01.2005 - Current
  • Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
  • Promoted products in online communities through weblog or discussion-forum postings, and social media.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Established and maintained e-commerce website to promote and sell products.
  • Facilitated timely delivery of items to maintain customer satisfaction.
  • Maintained personnel records and updated internal databases to support document management.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Responded proactively and positively to rapid change.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Day Shift Cleaner

ISS Facility Services
05.2021 - 08.2022
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Emptied trashcans and transported waste to collection areas.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Night Cleaner

MMI
08.2019 - 03.2021
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Home Health Aide

Home Instead
04.2019 - 08.2019
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Administered medications in accordance with doctor's instructions.
  • Provided direct personal care and administrative services to clients.

Night Cleaner

ABM Industries
05.2016 - 04.2019
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Direct Care Worker

Arc of Franklin County
02.2016 - 04.2016
  • Remained alert to problems or health issues of clients and competently responded.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented vitals, behaviors, and medications in client medical records.

Education

High School Diploma -

Chambersburg Area Highschool
Chambersburg

Skills

  • Sales Support
  • Workplace Safety
  • Operations Support
  • Daily workflows
  • Team Supervision
  • Operations Management
  • Strong verbal and written communication
  • Issue Resolution

Timeline

Day Shift Supervisor

ABM Industries
09.2022 - Current

Day Shift Cleaner

ISS Facility Services
05.2021 - 08.2022

Night Cleaner

MMI
08.2019 - 03.2021

Home Health Aide

Home Instead
04.2019 - 08.2019

Night Cleaner

ABM Industries
05.2016 - 04.2019

Direct Care Worker

Arc of Franklin County
02.2016 - 04.2016

Online Business Owner

McClure Collectibles
01.2005 - Current

High School Diploma -

Chambersburg Area Highschool

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Ruth McClure