Summary
Overview
Work History
Education
Skills
Timeline
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Ruth Merritt

Clinton Township,MI

Summary

High achieving technical and business analyst with subject matter expertise for 10 years in retail, banking center, Hogan, and eBanking products.

I started at Comerica as developer for transaction, check processing, and wealth management applications. From vendor packages to in house development I am a leader and drive for results. I am hardworking team builder and motivate team members to maximize personal and team growth.

Over the span of 27 years at Comerica I have been concise and decisive communicator with organizational, multitasking and project management talent

Overview

28
28
years of professional experience

Work History

Principal Product Manager

Comerica Bank, Inc.
Auburn Hills, MI
01.2018 - Current
  • Coordinated project planning and execution with team members and team lead
  • Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Liaised with clients to develop deep understanding of business needs and current market landscape.
  • Consulted with product development teams to enhance products
  • Coordinated design meetings and decisions across internal departments and teams.
  • Thrived in fast-paced, highly-adept team and to develop and prioritize product features and build product roadmap.

Senior Technical Business Analyst

Comerica Bank, Inc.
Auburn Hills, MI
01.2012 - 12.2017
  • Mapped current business and operational processes and recommended areas for improvement.
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
  • Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
  • Worked one-on-one with clients to improve specifications.
  • Created detailed requirements and reviewed with development team.
  • Exercised critical thinking to resolve defects and provided detail requirements and acceptance criteria for necessary changes.
  • Coordinated data migration and consolidation efforts.
  • Assessed business needs and problem areas to create focused solutions.
  • Evaluated trends to understand competitive environments and assess current strategies

Technical Project Manager

Comerica Bank
Auburn Hills, MI
01.2007 - 12.2011
  • Empowered dedicated project team members for technical development in Agile environment.
  • Closely collaborated with project members to identify and quickly address problems.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Gathered project requirements through interactions, meetings and walkthroughs with potential application users and to develop business requirements documents, functional requirements documents, and user mockups.

Business Relationship Manager

Comerica Bank, Inc.
Auburn Hills, MI
01.2002 - 12.2006
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Operated in self-directed environment with minimal input to solve problems and implement resolutions.
  • Transcended requirements on consistent basis to satisfy customers.
  • Presented clients with options to meet diverse demands.
  • Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction

Senior Application Developer

Comerica Bank, Inc.
Auburn Hills, MI
10.1994 - 12.2001
  • Analyzed and developed technical solutions to meet business requirements.
  • Developed standardized work processes, tools and methodologies to improve quality
  • Learned and shared knowledge of new technologies to support technically challenging projects and assume various responsibilities.
  • Performed unit and comprehensive testing to drive functional and technical deliverables.
  • Managed software development and support using formal specifications, data flow diagrams and other design techniques.
  • Designed, developed, modified and debugged programs.
  • Maintained existing applications and designed and delivered new applications.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
  • Strengthened developmental methodologies for better code quality.

Education

Bachelor of Science - Computer Science And Programming

Lawrence Technological University
Southfield, MI

Associate of Applied Science - Accounting And Business Management

Macomb Community College
Warren, MI

Skills

  • Critical Thinking
  • Teamwork and Collaboration
  • Data Analytics
  • JIRA, Atlassian, Rally
  • Troubleshooting and QA
  • Prioritization and Execution
  • Product Roadmaps
  • Requirements Building
  • Attention to Detail
  • Managing Production Teams
  • Vendor Selection
  • Acceptance Criteria

Timeline

Principal Product Manager

Comerica Bank, Inc.
01.2018 - Current

Senior Technical Business Analyst

Comerica Bank, Inc.
01.2012 - 12.2017

Technical Project Manager

Comerica Bank
01.2007 - 12.2011

Business Relationship Manager

Comerica Bank, Inc.
01.2002 - 12.2006

Senior Application Developer

Comerica Bank, Inc.
10.1994 - 12.2001

Bachelor of Science - Computer Science And Programming

Lawrence Technological University

Associate of Applied Science - Accounting And Business Management

Macomb Community College

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Ruth Merritt