Ruth Mitchell
Darlington,SC
Summary
Dynamic Unit Secretary with a proven track record at McLeod Regional Medical Center, enhancing patient satisfaction through meticulous patient care coordination and robust organizational skills. Expert in HIPAA compliance and medical terminology, adept at streamlining clinical operations to improve efficiency. Demonstrated ability to adapt, solve problems, and exceed expectations in fast-paced healthcare environments.
Overview
45
45
years of professional experience
Work History
Unit Secretary
McLeod Regional Medical Center
04.1976 - 01.2021
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Education
High School Diploma -
West Florence High School
Florence, SC06.1975
Skills
- Incoming Call Reception
- Strong Organization
- Customer Service
- Telephone reception
- HIPAA Compliance Understanding
- Patient chart maintenance
- Unit secretary training
- Patient Scheduling
- Medical Records Maintenance
- Nursing station operations
- Clinical Support
- Detail-oriented approach
- Lab test documentation
- Meeting Coordination
- Order Purchasing
- Basic Life Support for Health Care Providers
- HIPAA Compliance
- Appointment Setting
- Computer Proficiency
- Data Entry
- Medical Terminology
- Supply Ordering
- Problem-Solving
- Adaptable and Flexible
Timeline
Unit Secretary
McLeod Regional Medical Center
04.1976 - 01.2021
High School Diploma -
West Florence High School
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