Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruth M. Protz

Lynn

Summary

Over 10 years of administrative experience with senior-level management Excellent organizational skills and the ability to problem solve at a functional level The ability to work in a fast-paced environment independently and as a part of a team Excellent customer service skills while maintaining confidentiality and attention to detail Strong technical computer skills, utilizing a variety of software applications. Excellent written and verbal communication skills and the ability to interact with internal and external departments Experience in the areas of: Office management, facilities management, human resources, project management, research, communications, and coordination of travel, meetings and events

Overview

29
29
years of professional experience

Work History

Patient Assistant Services

Salem Hospital
04.2012 - Current
  • Responsibilities include working in Out Patient and Triage registration. Entering and verifying patient information pertaining to appointments or ED visits. Gather and organize insurance paperwork. Work closely with multiple departments to ensure cohesive care for patients.

Administrative Assistant

Bass Architectural Metals
02.2011 - 11.2011
  • Responsibilities included entering and maintaining client files, ordering and tracking office supplies, answering phones, printing architectural drawings, processing purchase orders, working with vendors and handling daily correspondence from contracting companies. Assisted with special projects and provided the Payroll Department back-up support.

Executive Assistant/Practice Administrator

Computer Science Corporation, Consulting Group
06.2004 - 08.2009
  • Provided administrative support to the Managing Director, Operations Manager and the Financial Services Manager of the company. Arranged travel and lodging accommodations, maintained calendars, handled incoming telephone calls, ran various reports, prepared materials for client presentations, processed expense reports. Organized offsite meetings, onsite meetings and company events. These events required communication with various divisions within the company, vendors, facilities and upper management. Additional responsibilities included administrative support to account executives, office manager and front desk coverage as needed.

Executive Assistant

Newbury Networks
12.2003 - 04.2004
  • Managed all day-to-day activities for the Chief Executive Officer. Scheduled meetings and conference calls, coordinated travel, prepared and processed expense reports, handled incoming telephone calls, and various other administrative support duties as needed. Assisted the Vice President of Marketing with strategic marketing functions, trade shows, seminars, and ordering literature and marketing supplies. Provided administrative assistance with other office functions including purchasing, accounts payable, vendor management, and main switchboard coverage.

Administrative Assistant

Brown & Knight Attorneys at Law
03.2003 - 10.2003
  • Responsibilities include requesting Municipal Lien Certificates and updated tax information from various cities and towns, ordering mortgage payoffs from mortgage companies, requesting mortgage discharges, dispersing closing checks, requesting homeowners’ insurance binders, maintaining client files, and handling correspondence with borrowers and sellers. Additional responsibilities include administrative support to attorneys and paralegals and front desk coverage, as needed.

Executive Assistant

Atlantic Extrusions Corporation
03.2002 - 03.2003
  • Provided administrative support to Chief Executive Officer/President of company. Confirmed all appointments and ensured logistics were addressed and communicated for meetings and conference calls. Prepared presentation materials and handouts for Board meetings and speaking engagements. Arranged travel and lodging accommodations. Organized meetings onsite and offsite. Additional responsibilities included covering main switchboard, scheduling conference calls, and providing daily administrative support to customer service.

Executive Assistant

NetMorf Incorporated
05.2000 - 03.2001
  • Responsible for providing administrative support to the Chief Executive Officer/President of company. Maintained daily calendar, confirmed all appointments and ensured logistics were addressed and communicated for conference calls and meetings. Prepared presentation materials and handouts for speaking engagements and trade shows. Arranged travel and lodging accommodations. Organized all onsite and offsite meetings. This included securing the date, location, equipment, and amenities. Additional responsibilities included scheduling conference calls, completing CEO/President’s expense reports, organized and distributing monthly MBTA passes and providing administrative support for other management as needed.

Senior Administrative Assistant, Treasury/Capital Markets Operations Division

Fleet Services Corporation
09.1997 - 05.2000
  • Worked as the sole administrative assistant for eight managers and 140 respective employees. Worked with senior managers to compile departmental data and subsequently complete monthly reporting updates to senior executives. Assisted Reconciliation Manager with updating reconciliation tracking database and completing general ledger entries if necessary. Responsible for the organization of annual events (i.e.: United Way Campaign, Bring Your Daughter to Work Day, Flu Shot clinic). These events required detailed coordination with various departments throughout the corporation. Also organized meetings and conference call schedules, made travel and lodging arrangements for management, completed management travel and expense reports, maintained employee personnel files, distributed payroll, processed invoices, completed supply orders with various vendors and monthly MBTA passes.

Administrative Assistant, Sales Department

ZOLL Medical Corporation
08.1996 - 09.1997
  • Supported approximately 30 Territory Managers and three Regional Managers across the country. Prepared all documentation for responses to formal Requests for Proposals, Requests for Quotations, and sealed Bids for various state agencies and facilities. Compiled information and prepared Needs Analysis presentations for defibrillator equipment within hospitals. Acted as a liaison between customers and Territory and Regional managers. Provided back-up support to the Receptionist and Customer Service Department. Assisted with the Sales and Marketing department on various specialized projects.

Education

Associate of Science - Marketing

North Shore Community College
Lynn, MA
12.1994

Skills

    Google Suite

Timeline

Patient Assistant Services

Salem Hospital
04.2012 - Current

Administrative Assistant

Bass Architectural Metals
02.2011 - 11.2011

Executive Assistant/Practice Administrator

Computer Science Corporation, Consulting Group
06.2004 - 08.2009

Executive Assistant

Newbury Networks
12.2003 - 04.2004

Administrative Assistant

Brown & Knight Attorneys at Law
03.2003 - 10.2003

Executive Assistant

Atlantic Extrusions Corporation
03.2002 - 03.2003

Executive Assistant

NetMorf Incorporated
05.2000 - 03.2001

Senior Administrative Assistant, Treasury/Capital Markets Operations Division

Fleet Services Corporation
09.1997 - 05.2000

Administrative Assistant, Sales Department

ZOLL Medical Corporation
08.1996 - 09.1997

Associate of Science - Marketing

North Shore Community College

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Ruth M. Protz