RUTH MURRAY
Rocky Mount,NC
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
25
25
years of professional experience
Work History
Data Entry Clerk
Eastern Radiologists Inc.
Greenville, NC
07.2023 - 09.2025
- Entered patient data into electronic health record systems accurately.
- Reviewed and verified documents for completeness and accuracy.
- Assisted with maintaining organized filing systems for patient records.
- Collaborated with team members to streamline data entry processes.
- Managed incoming correspondence and directed it to appropriate departments.
- Resolved discrepancies in patient information through effective communication with staff.
- Operated various office equipment such as scanners, printers. when required.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Revenue Cycle Representative
Nash X-Ray Associates, PA
Rocky Mount, North Carolina
08.2000 - 07.2023
- Managed patient insurance verification and eligibility for medical services.
- Processed billing inquiries and resolved discrepancies with patients and insurers.
- Coordinated with healthcare providers to ensure accurate coding of services.
- Maintained patient records in compliance with HIPAA regulations and standards.
- Assisted in training new staff on revenue cycle procedures and software usage.
- Collaborated with collections team to follow up on unpaid claims effectively.
- Reviewed financial reports to identify trends in revenue cycle performance.
- Processed claim denials and appeals in accordance with established procedures.
- Maintained accurate records of all transactions related to patient accounts including account adjustments, credit balance refunds.
- Reconciled payments received from insurance companies with expected amounts due.
- Utilized technology tools such as Excel spreadsheets or SQL databases to manage large volumes of data efficiently.
- Resolved billing discrepancies through research and analysis.
- Provided customer service support by responding to inquiries from patients, physicians, and insurance carriers via telephone or email.
- Verified patient eligibility for coverage prior to submitting claims for payment.
- Worked with the team to ensure timely reimbursement of claims submitted to third party payers.
- Developed strategies to reduce denials and improve overall collections performance.
- Monitored daily cash receipts from various sources such as patients, insurance companies.
- Created and disseminated financial statements noting payments and outstanding balances.
- Identified and corrected payment problems involving patients or third-party payers.
- Contacted insurance providers to check patient coverage.
- Implemented program to create daily spreadsheets and streamline financial reporting.
- Received and recorded cash, checks and transfers.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Matched orders with invoices and recorded required information.
- Completed weekly account reconciliations to identify discrepancies.
Education
High School Diploma -
North Edgecombe High
Leggett06-1991
Skills
- Office equipment operation
- Data verification
- Attention to detail
- Data integrity
- Information security
- Work prioritization
- Data entry
- Confidentiality maintenance
- Error identification
- Insurance eligibility
- Mail handling
- Accuracy and attention to detail
- Insurance verification
- Claims processing
- Healthcare compliance
- Financial reconciliation
- Problem solving
- HIPAA compliance
- Claim submission
- Medicare and medicaid regulations
- Commercial insurance
- Accounts receivable
- Payment posting
- Claims review
- Verifying insurance
- Claims processing proficiency
- Collecting payments
- Accounts receivable management
- Medical billing
- Debt collection procedures
- Financial research
- Accounts payable
- Microsoft Excel
- Multitasking capacity
References
References available upon request.
Timeline
Data Entry Clerk
Eastern Radiologists Inc.
07.2023 - 09.2025
Revenue Cycle Representative
Nash X-Ray Associates, PA
08.2000 - 07.2023
High School Diploma -
North Edgecombe High