Ruth Ngugi
CASA GRANDE,AZ
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 6 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
year of professional experience
3
3
years of post-secondary education
Work History
Administrative Assistant
EPS Coaching
Chandler, United States
01.2023 - Current
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Performed research to collect and record industry data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administrative Assistant/Implementation Assistant
Zana
Chandler, United States
05.2022 - 01.2023
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed department budgets and generated financial reports for management review.
- Assisted coworkers and staff members with special tasks on daily basis.
- Developed strategies to streamline and improve office procedures.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed research to collect and record industry data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Associate of Arts - Business Administration And Management
St. Paul's University
Nairobi 01.2016 - 11.2018
Associate of Arts - Administrative Human Resource
Udemy Online
04.2020 - 04.2020
Digital Marketing
Seth Hymes Digital Marketing
04.2023 - 05.2023
Skills
- Excel Spreadsheets
- Workers' Compensation Knowledge
- Detailed Meeting Minutes
- Document Retrieval
- CRM Software
- PC Proficiency
- Data Entry Documentation
- Customer Service
- Advanced MS Office Suite Knowledge
- Sorting and Labeling
- Office Management
- Data Collection
- Microsoft Office
- Typing Proficiency
- Data Management
Timeline
Administrative Assistant
EPS Coaching
01.2023 - Current
Administrative Assistant/Implementation Assistant
Zana
05.2022 - 01.2023
Associate of Arts - Administrative Human Resource
Udemy Online
04.2020 - 04.2020
Associate of Arts - Business Administration And Management
St. Paul's University
01.2016 - 11.2018
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